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Veritiv Corporation

Credit Operations Specialist I

Veritiv Corporation - Jacksonville, FL

Veritiv has an expansive North American network with more than 180 locations, and we do business with

more than half of the Fortune 500. We're a big company, but we’re also a new company, shaping our

systems and processes to support a successful and sustainable future. We don't just encourage an

entrepreneurial spirit, we embody it.

Are you looking to join a company where you feel empowered in your work and your job is not just a job,

but a path toward a rewarding and successful career? Do you want to be part of a company that

customers and suppliers not only want to do business with but need to do business with?

If you answered yes, then Veritiv might be the place for you. We encourage you to learn about and apply

to Veritiv if you seek a unique work experience, where diverse ideas are met with enthusiasm, and where

you can realize your full potential.

Position Description

Job Summary and Scope:

The purpose of this position is to perform billing and deduction resolution to support the organization. Qualified candidate must be able to manage deadlines and work in a fast-paced environment. Responsible for processing billing, inventory adjustments, researching and resolving customer deductions for Veritiv and Canada. Candidate must possess effective verbal and written communication skills as this position interfaces with all functional areas of the business.

Job Responsibilities

Updates orders (quantity, item, price, misc. charges, etc.) prior to billing and/or cancels/voids printed orders.

Verifies and updates specific types of billing orders to match back up documentation.

Daily reviews reports to identify outstanding orders for follow up and works with Operations, Sales and Customer Service to resolve issues.

Creates additional billing to customers for charges (freight, cutting, etc.) or inventory that has been delivered but not billed.

Reconcile third party freight vendor invoices (Data Freight) on a weekly basis.

Process all credits for Veritiv or subsidiary (Paper Plus) locations and customer credits that affect warehouse inventory.

Process customer credit memos and customer invoice credits & rebills.

Works with Financial Services Representative (Collection Teams) on customer-specific deductions and behaviors to improve collection efficiencies.

Reviews and researches customer deduction activity; documents in accounts receivables system.

Interact with internal and external customers to resolve deductions.

Assist and/or participate in yearly physical inventory for Veritiv and Canada.

Maintains effective communication with external customers as well as internal customers in Operations, Accounts Receivable, Accounts Payable, Rebate & Contracts, Average Cost, Cash Application, Customer Service and Sales.

Cross-training on multiple systems. Applications used include: VOS, Compass, Oracle, Infinium, Excel and Word.

Qualifications / Knowledge & Experience:

Understanding of Accounting/Accounts Receivable principles

Must be a self starter and results driven

Strong analytical skills and attention to detail

Proficiency in both Mainframe and PC applications, including Microsoft Outlook, Excel, Word, and other applications as required

Ability to multi-task and prioritize workload

Excellent organizational and time management skills

Ability to work in team environment

Demonstrates a willingness to learn and adapts to change

Oracle and VOS skills preferred

Education: High school or equivalent

Experience: 0 -1 years relevant experience

Working Conditions/Physical Requirement

General office environment.

Decision Rights

Decisions are made within established team guidelines and accounting system profiles.

Veritiv is an Equal Opportunity/Affirmative Action employer. Individuals seeking employment are considered without regards to race, ethnicity, color, creed, religion, sex, sexual orientation, marital status, age, disability, gender identity or expression, genetic information, national origin, protected veteran status or any other classification protected by law. Additionally, Veritiv will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Veritiv’s legal duty to furnish information. If you would like more information about your EEO rights as an applicant, please click here:

17 days 3 hours ago

Veritiv Corporation


Credit Operations Specialist I Veritiv Corporation - Jacksonville, FL, United States


Location: Jacksonville, FL

Company Profile:
Veritiv is a North American leader in business-to-business distribution solutions. Helping shape your business success drives everything we do. Our name is based on this commitment and on the core strengths of our business. Derived from verity, it says we’re true to our word, our beliefs, and your needs. The words connective and active in our name signify that we collaborate with you to create solutions that work hard for your business. In today’s rapidly evolving marketplace, you need an edge. You want to increase efficiency, productivity, predictability and sustainability while cutting costs. Our packaging, print, facility, publishing and print management solutions span the entire lifecycle of business operations so you can achieve these goals. And with our industry-leading expertise, proprietary tools and creative ideas, you’ll get the help you need to stay ahead.