Credit Financial Project AnalystNeiman Marcus - Dallas, TX
Credit Financial Project Analyst','1704672','!*!
For over a century, Neiman Marcus
Group has served the unique needs of our discerning customers by staying true
to the principles of our founders: to be the premier omni-channel
retailer of luxury and fashion merchandise dedicated to providing superior
service and a distinctive shopping experience in our stores and on our
websites. Neiman Marcus Group is comprised of the Specialty Retail Stores
division, which includes Neiman Marcus and Bergdorf Goodman, and our
international brand, mytheresa.com. Our portfolio of brands offers the
finest luxury and fashion apparel, accessories, jewelry, beauty, and home
décor. The Company operates more than 40 Neiman Marcus full-line stores in the
most affluent markets across the United States, including U.S. gateway cities
that draw an international clientele. In addition, we operate 2 Bergdorf
Goodman stores in landmark locations on Fifth Avenue in New York City. We also
operate more than 40 Last Call by Neiman Marcus off-price stores that cater to
a value oriented, yet fashion minded customer. Our upscale eCommerce and
direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com
Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG
associates works towards the goal of enabling our customer to shop any of our
brands anytime, anywhere, and on any device. Whether the
merchandise we sell, the customer service we offer, or our investments in
technology, everything we do is to enhance the customer experience across all
channels and brands.
A Credit Financial Project Analyst is responsible for drafting business requirements and test scenarios pertaining to systemic enhancements for credit card and marketing initiatives. This position will also be responsible for testing and training coordination of systemic changes requiring knowledge of point of sale, credit card processing, online/catalog ordering, sales audit, and marketing/loyalty systems as well as producing training materials for business users and analytical reporting and presentations for executives. On a daily basis the Credit Financial Project Analyst will manage customer related accounts receivable issues, financial reconciliation across all credit card types, and perform system security reviews for PCI/SOX quarterly assertions.Key Performance Elements_____________________________________________________________• Strong project management skills needed for learning, utilizing and developing changes related to Neiman Marcus store operations and applications (point of sale, credit card processing, online/catalog ordering, sales audit, and marketing/loyalty systems). The ability to understand the data flow across these applications is vital.• Exceptional verbal and written communication skills with prior experience in developing business requirements or presentations.• Consistently meticulous and detail oriented when producing project write ups, executive presentation decks and departmental reporting.• Ability to multi-task in a fast paced environment independently and if needed, coordinate with others to follow through and take ownership of overseeing systemic and non-systemic initiatives within a release management strategy.• Identify and implement process improvements for areas of responsibility to streamline operations and maintain adequate controls across organizations.• The ability to consistently diffuse problematic issues with optimum solutions and handle questions and queries in a professional manner.Requirements_________________________________________________________________________• Flexibility in work schedule is a requirement. This may include weekends and holidays based on business needs and will regularly require own transportation to local Dallas Neiman Marcus facilities and stores.• Strong problem solving, project execution abilities, and interpret and understand technical data.• Ability to multi-task in a fast paced environment while rapidly adapting to changes in priority.• Assist with develop training materials for associates on new initiatives.• Naturally possess exceptional customer service skills for escalated situations.• Ability to build strong relationships, gain confidence and effectively communicate and work with teams, business partners and external vendors.• Strong knowledge of Microsoft Office applications including Microsoft Excel and Access.• Results driven, service oriented, self-motivated and able to work independently.• Trustworthy with the ability to maintain highest level of integrity, accuracy and trust while having a positive and professional attitude.Work Experience______________________________________________________________• Experience in project integration, scope, schedule, cost, quality, communications, risk, and procurement management.• Working knowledge of basic requirements documentation, quality and validation methods.• Experience in credit, banking and/or financial services is preferred.• Compliance expertise related to credit card servicing and processing.• Proven record of extensive technical knowledge of credit card processing.• College Degree Preferred.
','United States of America-Texas-DALLAS-Dallas-Renaissance Tower','','Neiman Marcus','1201 Elm Street','Dallas','75270','Call Center/Customer Service','Corporate','Full-time','Day','Regular','Standard','Individual Contributor','No','Nov 30, 2017','','','Credit Financial Project Analyst
64 days 22 hours ago
applyCredit Financial Project Analyst Neiman Marcus - Dallas, TX, United States
Neiman Marcus is a renowned specialty store dedicated to merchandise leadership and superior customer service. We will offer the finest fashion and quality products in a welcoming environment. The Neiman Marcus Group has stayed focused on serving the unique needs of the luxury market. Today, that commitment is stronger than ever. We have stayed true to the principles of our founders – to be recognized as the premier luxury retailer dedicated to providing our customers with distinctive merchandise and superior service. The Neiman Marcus Group is comprised of the Specialty Retail Stores division - which includes Neiman Marcus Stores and Bergdorf Goodman - and the Direct Marketing division, Neiman Marcus Direct. These renowned retailers offer upscale assortments of apparel, accessories, jewelry, beauty and decorative home products to the affluent consumer.
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