Community Manager - Rally WorkspaceNelnet, Inc. - Highlands Ranch, CO
Rally Workspace is a new co-working office environment in Highlands Ranch CO, Rally is designed for professionals who are looking for a shared space full of highly energized, like-minded individuals.
As the Rally Workspace Community Manager you will be the face of our co-working environment. You will be a key factor to drive growth in the membership, facilitate relationships between members of the community, and ensure everything is running smoothly. It will be your responsibility to ensure that all members are satisfied and feel welcome. You will manage day-to-day operations of the business which can be ever-changing as we evolve. With a focus on marketing, service, sales, and community development, the role will create an inviting atmosphere for all co-workers and welcome and sell potential new clients as the face of our community. This is a full time role, with possible extended hours on the weekend and after hours as needed. This role is not to manage a group but more to serve as a connector and to make sure that everyone\u2019s needs are met. Initial oversight of approximately 15,000 square feet with potential to grow.
Are you a \u2018connector\u2019 of people and resources? Are you the kind of person who can create a welcoming environment for current and potential clients? Can you coordinate business and networking events? Do you mind doing some of the \u2018grunt work\u2019 on some days to help expand and showcase the business capabilities? If you are personable and able to think strategically about connecting the resources in the greater community to the needs of our new \u2018suburban vibe\u2019 co-working space then we\u2019d love to talk with you!
In partnership with Executive Director, implement co-working space build-out with contractors and sub-contractors as needed before opening.
Set strategy for marketing plan, revenue growth and sales
Oversee budget for business including revenue forecast, growth and cost containment
Welcome potential new members when they drop in; provide tours and sell the business.
Answer online queries from prospects
Represent Rally as the main contact for members on a daily basis.
Manage day to day business, includingHelp new and existing members settle into space (ensure system access, sign contract, etc.)Manage minor expensesManage basic supplies (snacks, coffee, bathroom supplies and cleaning products)Answer callsOrder supplies and maintain inventory (paper, coffee, toner, etc.)Maintain the business environment technology, includingMonitor printers (paper, toner, functionality) and Internet services (call for maintenance if necessary)Maintain memberships in the members databaseOversee scheduling of conference rooms and training event
Available to be \u201con-call\u201d as the primary contact for the business 24/7
Other duties or administrative support are requested
Hire, train, and supervise community assistants as needed:These are individuals who receive reduced membership rates in exchange for facilitating the community one day per week within the business.
Class and Workshop ManagementTrack usage and work with members as well as instructors to keep our classes well attendedManage print, digital, and social media marketingSchedule and execute marketing campaigns for events, including networking with other local communities to ensure they attend.
Manage the website and build a network and contact list.
Attend other community events to network and source potential renters for our space.
Maintain a strong commitment to the purpose and values of the community: creating a positive, collaborative atmosphere for members
Maintain a learning posture, a cheerful disposition
Willingness to work in a relational environment and team context
Maintain a strong commitment to the purpose and values of the business
Maintain a commitment to excellence and customer service orientation
Maintain absolute discretion in matters of confidentiality
Bachelor degree or equivalent preferred
Sales experience is preferred
COMPETENCIES \u2013 SKILLS/KNOWLEDGE/ABILITIES:
Enjoys people and facilitating relationships
Excellent interpersonal, presentation and written communication skills
Enjoys arranging and organizing details
Basic to intermediate proficiency in database systems, including data entry, data manipulation, building queries, and report generation
Proven proficiency in common computer software, including competency in Word, Excel , and web-based content management systems like Google Drive
Openness to change is required
Possible use of personal cell phone for business activity.
Availability to work outside normal business hours if necessary; the community is a 24/7 accessible environment
A background check is required
EEO StatementNelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Talent Acquisition & Recruiting. Nelnet is a Drug Free and Tobacco Free Workplace.
11 days 23 hours ago
applyCommunity Manager - Rally Workspace Nelnet, Inc. - Highlands Ranch, CO, United States
By helping people accomplish their educational goals instead of focusing on ourselves, we collectively have a huge impact on the quality of their lives, making the world a place where fulfilling dreams is possible. As we help families set up payment plans to better afford an education, support families' efforts to successfully plan for college, explain options to make it easier to pay back student loans, and simply answer questions, every interaction we have with customers impacts their educational experience, and I am proud to be a part of it.
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