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Express Scripts Holding Company

Communications Manager

Express Scripts Holding Company - Saint Louis, MO

Communications Manager


St. Louis



The Sales and Account Management Communications organization provides strategic planning and communications counsel for key Sales & Account Management initiatives. The team builds and executes on external communication campaigns to provide important information to clients and prospects in an effort to acquire or retain clients.

The Communications Manager position will be actively involved in building and executing communication campaigns to support the company growth and retention goals, utilizing lead generation and CRM systems. He/she will be responsible for leading the coordination and implementation of outbound communication activities directed toward current and potential customers. This position will also track, review, and analyze campaigns to generate activity reports for leadership on a regular basis.

This position must collaborate with marketing managers, sales and account management leadership, and Express Scripts subject matter experts. Outstanding problem solving, attention to detail, and consulting capabilities are essential, along with excellence in tactical implementation and the ability to thrive in a fast-paced, high-performance environment. Experience in automated lead generation platforms preferred.

Essential Functions

Build lead generation programs within marketing automation tool and execute to designated list of current and potential customers. This includes building customized email templates and forms as well as ensuring contact lists are correct.

Collaborate with Marketing department to develop e-mail campaign strategies and lead generation programs to acquire new clients and retain current clients. This role will provide guidance on best practices to execute campaigns and how best to build within automation tool based on capabilities available.

Manage the execution of campaigns on a day-to-day basis to ensure execution was successful. Tasks will include building and testing each campaign prior to launch, selecting contacts to receive the communications, performing campaign analysis, and production of detailed reports on campaign performance for key partners.

Coordinate with outside vendor and various internal departments (marketing, new solutions, sales, corporate communications) to enhance current capabilities in order to offer more automated communications and detailed analysis in an effort to acquire new customers and retain current clients.

Assist with maintaining distribution lists for targeted email campaigns.


Bachelor’s degree.

5-8 years relevant experience or Master’s degree and 3-5 years of experience.

PC skills working with Internet, Microsoft Office, and email.

Strong organizational skill and a background in managing large consumer or public oriented projects a plus.

Ability to meet demanding deadlines and react quickly to new directions; Ability to work well within a team environment in a high performance organization a must; Ability to work well within a team environment in a high performance organization a must; Ability to produce written communications that can stand on their own with minimal editing, content direction


Marketing and Communications are responsible for developing and executing strategic initiatives to help protect and advance Express Scripts’ brand and reputation, win and retain customers, and influence the overall marketplace. Team members work cross functionally, delivering programs and communications in support of key initiatives.

Areas of responsibility include:

- Brand strategy and reputation management

- Corporate communications

- Public affairs and media relations

- B2B/B2C integrated marketing

- Events and experiential marketing

- Creative services and agency management

- Social media management


Advance your career with the company that makes it easier for people to choose better health.

Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the Most Admired Companies in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services. We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.

Express Scripts is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation. Express Scripts is a VEVRAA Federal Contractor.


70 days 4 hours ago

Express Scripts Holding Company


Communications Manager Express Scripts Holding Company - Saint Louis, MO, United States


Location: Saint Louis, MO

Company Profile:
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