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American Tower Corporation.

Collections Analyst

American Tower Corporation. - Woburn, MA

Collections Analyst','1800000C','!*!SUMMARY:

The Collections Analyst reconciles and reduces receivable

balances, with results measured by an over 60-day gross accounts receivable

(AR) (inclusive of over 90) balance reduction goal.  The incumbent will manage a high call volume

and consistent follow up to resolve past due balances.  This incumbent will work independently with

limited supervision from the Supervisor and must have a strong sense of urgency

and aggressiveness to collect balances associated with wireless and broadcast

customers.','!*!ESSENTIAL DUTIES:

Reduce receivable balances by interpreting lease language or

reviewing purchase orders, auditing billing amounts, researching pay histories

and collecting past due balances on rent or purchase order-based receivables.Collect and reconcile receivable balances for existing

customer base, driving the balance through to resolution and ensuring that

billing is accurate going forward.Audit lease documents or purchase orders to validate

billing, identify necessary billing adjustments and complete paperwork to

support changes.Initiate telephone and/or customer contact and initiate

timely escalation for Supervisor review when needed.Support a high volume of customers by following defined

collection strategy for initiating daily contact and consistently following up

on arrangements made for resolution of outstanding balances.Administer past due or default notices and work with

management to decide if account should be written off, taken to litigation or

sent to collection agency.Maintain current collection notes for disputed items or at

the contract, parent, or transaction level if applicable using SunGard’s “Get

Paid” AR software.Establish and maintain positive interactions with internal

departments, such as Leasing Operations, Legal, Site Acquisitions, Site Leasing

Management, Engineering, Acquisition, Zoning and Permitting, and Redevelopment

to resolve customer disputes in a timely manner.Provide timely and accurate AR reporting for contracts or

invoice aging balances.



Other duties as assigned






Excellent follow up skillsPositive team playerDetail oriented; able to multitask and meet deadlinesStrong Microsoft Office suite skills, particularly ExcelAbility to work with functional groups and different level

of employees throughout the organization to effectively and professionally

achieve resultsStrong follow-up skills; ability to organize applicable

department timelines and follow up with internal and external customer needsStrong written and oral communication skills, including the

ability to present ideas and suggestions clearly and effectivelyStrong organizational skills; ability to accomplish multiple

tasks within the agreed upon timeframes through effective prioritization of

duties and functions in a fast paced environmentStrong track record of building and maintaining solid

relationships with internal and external customers and vendors.Self-motivated; able to work both independently to complete

tasks and respond to department requests and with others to utilize their resources

and knowledge to identify high quality solutions



Bachelor's degree preferredBetween 1–3 years of collections experience in an AR

environment requiredAccount reconciliation experience in an AR environment

preferredOracle experience preferred





Approximately 100% performed in climate-controlled internal

office environment working under normal office conditions.  No travel is expected to be required in

support of the position’s responsibilities.


While performing the duties of this job, the employee is

regularly required to sit, stand, walk, use hands and fingers to feel and

handle, reach with arms and hands, talk and hear.  While performing the duties of this job, the

employee frequently is required to stoop, kneel and crouch, lift weight or

exert a force up to a maximum of 25 pounds.



American Tower (the “Company”) is an equal opportunity

employer and is committed to a diverse workforce.  The Company is committed to a policy of equal

employment and will not discriminate against an applicant or associate based on

his or her age, sex, sexual orientation, gender identity, race, color, creed,

religion, national origin or ancestry, citizenship, marital status, familial

status, physical or mental disability, handicap, military or veteran status,

genetic information, pregnancy or any other category protected under federal,

state or local law, regulation or ordinance.','North America-USA-MA-Woburn','','','','','','Analyst Collections','Regular','Full-time','First Shift','','Jan 9, 2018','Collections Analyst

13 days 1 hour ago

American Tower Corporation.


Collections Analyst American Tower Corporation. - Woburn, MA, United States


Location: Woburn, MA

Company Profile:
Wireless technology connects people, devices and networks throughout the world. We help make that possible. Our multi-tenant leasing model offers communications sites that bridge the communication gap, keeping people and industries connected and in touch.