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Booz Allen Hamilton Inc.

Collaboration End User Support Specialist

Booz Allen Hamilton Inc. - McLean, VA

Job Description

Job Number: R0028166

Collaboration End User Support Specialist Key Role:

Serve as one of the organization's subject matter experts for Office 365 (O365) services, including new site development, troubleshooting, and end user training. Work as the SME, including making recommendations to content owners regarding application best practices and translating the needs of end users into recommendations to the collaboration team. Collaborate cross-functionally to resolve complex and basic collaboration issues. Leverage communication and presentation expertise across the organization.

Basic Qualifications:

-5 years of experience with collaboration platforms

-3 years of experience with SharePoint

-2 years of experience with O365, including creating new SharePoint Web content, maintaining a SharePoint Web site, and O365 application work

-Ability to comprehend and translate business requirements into actual requirements when working with the development team

-BA or BS degree

Additional Qualifications:

-Ability to work well in a team environment and lead others

-Ability to work as a self-starter and learn new technologies and software engineering practices

-Possession of excellent troubleshooting skills for the collaboration platform

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6 days 17 hours ago

Booz Allen Hamilton Inc.

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Location: McLean, VA

Company Profile:
Booz Allen leverages its past to help clients prepare for the future. Our legacy in management consulting enables us to see, hear, and innovate on behalf of our clients in ways our competitors cannot. Each day, we look beyond the requirements of a single client engagement to address the broader context of our client’s mission and business goals.