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Northwest Hospital Center, Inc

Clinic Patient Services Specialist

Northwest Hospital Center, Inc - Seattle, WA

Clinic Patient Services Specialist




Join our award-winning team at UW Medicine - Northwest Hospital & Medical Center. We're proud of the acclaim we've received for our excellence in patient care and safety. Among the local, regional and national recognition we've received are:

The Distinguished Hospital for Clinical Excellence Award

The Emergency Medicine Excellence Award

This is the second consecutive year Northwest Hospital has achieved both the Spine Surgery Excellence Award and a ranking among the top 10 percent in the nation for spine surgery.

The Stroke Care Excellence Award

Winner of the Health Grades Distinguished Hospital Award for Patient Safety for the last three years in a row, we’re also one of the safest places to get care – among the top 5% in the country.

UW Medicine includes Harborview Medical Center, UW Medical Center, Northwest Hospital & Medical Center, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine and Airlift Northwest.

Northwest Hospital & Medical Center is a full-service, non-profit community hospital, offering comprehensive medical, surgical and therapeutic services. With 281 beds, more than 1900 employees and a world-class medical staff, we provide innovative, technologically advanced care on a patient-friendly, easy-access campus just north of Seattle.

Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

As a UW Medicine - Northwest Hospital & Medical Center employee, you will enjoy generous benefits and work/life programs.

We’re interested in learning more about you and appreciate your taking the time to apply online. UW Medicine - Northwest Hospital & Medical Center is committed to employing a diverse workforce. EOE

UW Medicine – Northwest Hospital and Medical Center is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, gender identity, pregnancy, marital status, physical or mental disability, or any other protected characteristic. Minorities, women, disabled persons, and veterans are encouraged to apply.

Demonstrates service excellence standards in independently performing the following support services: reception and check-in patients; obtain and verify registration and insurance information; collect payments at time of service; schedules appointments; coordinates care with other services; answers phones and provides initial triage; perform other necessary activities to maintain clinic operations.


Education Background

High school diploma or GED equivalent.

Some college coursework preferred.

Licensure, Registration, Certification

If driving is included as a function of the job, maintains a valid Washington Driver’s License and clean record.

Work Experience

Minimum of one year administrative or clerical support required.

Experience in a health care setting preferred.

One year customer service experience required

Special Training/Skills

Microsoft application skills: Word, Excel and Outlook.

Data entry skills required.

Keyboard skills: 35 wpm preferred

Excellent organizational skills, high attention to detail and accuracy.

Knowledge of medical terminology.

Knowledge of physician practice management systems preferred.

Familiarity with electronic medical records.

Ability to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.

Physical Abilities

Ability to sit for up to four hours at a time.

Able to operate a computer.

Physical Demand Level: Medium

In an 8-hour workday, must be able to:

Lift / Carry

20 to 50 pounds occasionally

10 to 25 pounds frequently

up to 10 pounds constantly

As required, must be able to-

Sit, Stand, Walk, Bend, Squat, Kneel, Crawl, Climb and Reach above shoulders

Push and Pull

Perform fine motor functions

Must possess functional vision, hearing, and speech in order to communicate effectively with clients, client advocates, and staff.

ID: 2017-7788

Department: 7509 UW Med NW Joint & Hand Clinic

FTE: 1.00

Shift: 1st, Days

New Grads?: Yes

External Company URL:

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10 days 23 hours ago

Northwest Hospital Center, Inc


Clinic Patient Services Specialist Northwest Hospital Center, Inc - Seattle, WA, United States


Location: Seattle, WA

Company Profile:
Northwest Hospital & Medical Center provides complete medical and surgical services in both inpatient and outpatient settings. Services across multiple specialties include: 24-hour emergency services, critical care, cardiac care, stroke program, cancer care, childbirth center, rehabilitation center, diagnostic imaging, geropsychiatric center, gamma knife center, laboratory services, and education and wellness services.