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Ameriprise Financial, Inc.

Client Service Associate Bilingual Mandarin Chinese

Ameriprise Financial, Inc. - Irvine, CA

With the right company, life can be brilliant. At Ameriprise, we’re not just in the business of managing our clients’ finances — we also help our advisors and employees reach their true potential, too. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step to create a brilliant career at Ameriprise Financial.

Looking for a rewarding opportunity that will utilize your bilingual Mandarin Chinese skills in a business setting? Join an elite team of advisors in Irvine, CA as a Client Service Associate! Utilize the client relationship model and turnkey tools to assist the advisor team. Support functions include (but are not limited to): Building efficiencies, growing the advisor practice and servicing clients. Gather and analyze client data, help prepare financial plans, work with clients to process transactions, trades, and other practice management tasks as needed. Provide general administrative, reception, operations support as needed in the branch.

-Assist advisor in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor.

-Prepare and summarize client meetings by scheduling and confirming meetings, enter data into contact manager, create the agenda and summary of meetings, escort clients to advisor and provide necessary follow-up.

-Prepare and ensure new business paperwork successfully submitted which includes preparing forms, obtain appropriate signatures, prepare documentation to send to home office, track new insurance applications and coordinate rollovers.

-Prepare for and coordinate marketing events which includes creating marketing compliance documentation and managing event marketing reimbursement.

-Provide general administrative duties such as answering the advisors phone, process expense management reports, prepare routine client correspondence, support for closes, set up of client files, copy and new business correspondence and alerts.

-Associate (2-year) degree or equivalent.

-Relevant Experience Required-3 to 5 years.

-Experience working in a client service environment.

-Detail orientated, strong math, and analytical skills. Good organization and time management skills.

-Able to manage multiple priorities and prioritizes effectively. Able to independently work with minimal supervision.

-Able to communicate with all levels within the organization. Process oriented and can work with a team.

-Strong computer and software skills.

-Bachelors degree or equivalent.

-Insurance knowledge/ background.

-Fluent to conduct business in Mandarin Chinese.

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Client Service Associate Bilingual Mandarin Chinese Ameriprise Financial, Inc. - Irvine, CA, United States


Location: Irvine, CA

Company Profile:
Ameriprise Financial is a global financial leader. Integrity has been a core value since we were founded by John Tappan in 1894. It's how, through panics, recessions, the Great Depression and the recent Great Recession, we've grown into a global financial leader. We've never taken a bailout. Never lost our focus on our clients. That's who we are. During trying economic times our strength, integrity, our breadth of services and personal relationships have made us America’s leader in financial planning.