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Marsh & McLennan Companies

Claims Examiner - Torrent

Marsh & McLennan Companies - Kalispell, MT

The Torrent Claims Examiner works under limited supervision, plans and performs operational and compliance audits of Underwriting, Claims, and other Flood departments to verify accuracy and compliance with appropriate National Flood Insurance Program (NFIP) rules and guidelines and client and company procedures, practices, and policies. Participates in Flood Business Quality Compliance Initiatives. Verifies and evaluates adherence to National Flood Insurance Program (NFIP) rules and guidelines and to internal business process procedures across Flood departments as it relates to Underwriting and Claims transactions Identifies business process or procedure deficiencies contributing to errors Verifies adherence to TRRP (compliance) procedures and timeliness of reporting throughout the cycle Documents results of above activities, identifies trends, publishes results Requires highly organized, analytical ability, attention to detail, good written and verbal communication skills, Excel (intermediate or advanced skill level) Flood Underwriting experience highly desired
This is a full time opportunity in Kalispell, Montana

Conducts moderately complex operational, regulatory, or financial compliance audits to assess the effectiveness of controls, accuracy of records, and efficiency and effectiveness of operations.
Analyzes, summarizes and presents moderately complex audit data to verify the adequacy of the business controls and the integrity of reported data.
Evaluates the level of compliance with identified policies, contract requirements, laws and regulations and identifies departures from these policies, requirements, and/or laws/regulations to resolve any compliance problems; makes recommendations as appropriate.
Develops and presents formal written reports to communicate audit results to management; makes recommendations as appropriate.
Conducts special studies for management; makes appropriate recommendations to strengthen business controls, improve operations, and/or reduce costs.
Participates in special projects, external audits and process improvements in support of quality assurance initiatives within Flood business units.

Qualifications Bachelor’s degree or equivalent combination of education and experience Two years flood Underwriting experience, including elevation rated policies, preferred Two years flood Claims experience, including approval of claims payments, preferred Four years of quality assurance or compliance experience preferred Experience working with quality metrics and analysis techniques highly desirable Experience working with quality assurance principles and practices, preferred Good personal computer and business solutions software skills Excel (intermediate or advanced) essential Good analytical and problem solving skills Good planning and organizational skills to balance and prioritize work Ability to complete assigned responsibilities in a given timeframe Communication skills to interact and present findings to team members and other employees Interpersonal skills for interacting with team members and other employees Basic leadership skills to mentor less experienced personnel on own or other teams Ability to work independently and as part of a team Ability to keep sensitive and confidential material private
Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world. To every client interaction we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration. Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Visit for more information and follow us on LinkedIn and Twitter @MarshGlobal Marsh and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC). Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

3 days 22 hours ago

Marsh & McLennan Companies


Claims Examiner - Torrent Marsh & McLennan Companies - Kalispell, MT, United States


Location: Kalispell, MT

Company Profile:
Marsh & McLennan Companies is the premier global professional services firm providing advice and solutions in risk, strategy and human capital. Through our market leading brands, colleagues in more than 100 countries help clients identify, plan for and respond to critical business issues and risks. Risk and Insurance Services Marsh is the world leader in delivering risk and insurance services and solutions to clients. It provides global risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services for businesses, public entities, associations, professional services organizations, and private clients. Marsh is organized by client, industry, and risk categories to facilitate the global delivery of highly specialized products and services covering a wide spectrum of risks.