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The Chubb Corporation

Chief Operations Officer

The Chubb Corporation - Philadelphia, PA

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Senior Vice President

Chief Operations Officer

International Accident & Health

Position Summary

Chubb is seeking a Senior Vice President and Chief Operations Officer for its International Accident & Health (A&H) business. This person will lead International A&H’s Finance, Technology, Operations, Claims, Legal and Compliance functions. The position will also have responsibility for driving improvements in data and reporting.

Major Duties and Responsibilities

• Lead International A&H Operations, including Finance, Technology, Operations, Claims, Legal and Compliance

• Define and prioritize the Customer Experience (journey mapping) for A&H customers, inclusive of benchmarking & trend metrics

• Work with the A&H lines of business to coordinate and optimize the product development lifecycle

• Increase process efficiencies through robotics, automation and machine learning

• Improve management information globally to drive improved decision making

• Ensure all financial reporting is timely, effective and accurate

• Using data and analytics, provide effective insights to the A&H business to drive growth

• Establish prioritization of the International A&H technology portfolio. Optimize spend to drive efficiency, increased ease of doing business and transformation to Digital across all of our distribution points

• Ensure timely and effective claims service to our clients. Drive significant improvements in cycle times

• Implement improvements in International A&H data capabilities across portfolio management and sales performance management

Knowledge, Skills & Abilities

• BS/BA degree required.Masters preferred

• Accustomed to and effective at driving change in a matrixed organization.

• Strong aptitude for technology and agile technology delivery processes

• Prior direct profit center management experience

• Demonstrated financial acumen and experience managing a complex insurance P&L


• Pragmatic, collaborative, and culturally sensitive with the ability to influence senior managers across global markets

• Strong understanding of the underwriting, claims, operations, legal functions

• Experience managing a team of insurance leaders

• Direct experience with analytics and numerical analysis. Metrics and process driven

• Direct project management experience

• Prior experience with Six Sigma or process design / optimization

• Performance management orientation; can use data to drive decision making

• Ability to plan, organize, and direct the execution of organizational goals and objectives

• Demonstrated ability to communicate effectively both orally and in writing

• Bias for action, ability to make decisions and execute in fast paced environment

Reports to:

Division President International Accident & Health


Philadelphia.  New York and New Jersey will be considered.','','','','Philadelphia','19106','Operations/Administration','Yes, 25 % of the Time','Nov 1, 2017','Chief Operations Officer

13 days 17 hours ago

The Chubb Corporation

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Location: Philadelphia, PA

Company Profile:
For more than 130 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world. Today, we are the 12th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 26 countries staffed by 10,200 employees. The Chubb Corporation reported $52.2 billion in assets and $13.6 billion in revenues in 2012. According to Fortune magazine, Chubb is the 202nd largest U.S.-based corporation.