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Moses Cone Health System

Certified Medical Assistant

Moses Cone Health System - Greensboro, NC

c13471

Position Title:

Certified Medical Assistant

Department:

20306-WHG-Outpatient Clinic

Job Interest Category:

Patient Care

Job Interest (specific):

Certified Medical Assistant

Campus/Location:

Womens Hosp

City:

Greensboro

Work Schedule:

Dept Specific - per posted req

Specific Work Schedule Detail:

Mon-Thurs, 7:30a-5p, Fri, 8a-12p

Hours per week:

40

Opportunity:

Our Purpose

Together, we create unsurpassed health care experiences.

Our Intent

We are the leader in delivering integrated, innovative health care.

Our Values

At Cone Health, we value and are accountable for:

· Caring for Our Patients

We provide exceptional quality, compassionate care and service in a safe, respectful environment.

· Caring for Each Other

We appreciate each other through honest communication and respect. We inspire ongoing learning, pride, passion and fun.

· Caring for Our Communities

We engage our communities with integrity and transparency. We embrace our responsibility to promote health and well-being.

Education / Licensure / Certification:

EDUCATION:

Required:

High School Diploma or equivalent - General Education

Preferred:

Diploma/Certificate - Medical assistant program

LICENSURE/CERTIFICATION/REGISTRY/LISTING-REQUIRED:

Current and active certification as a medical assistant by one of the following: American Associate of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), or National Healthcareer Association (NHA).

BLS (CPR) - AHA Health Care Provider BLS

Additional information on required licensure/certification/registry/listings:

Required:

Completion of Annual Skills Competency Program.

Qualifications:

EXPERIENCE:

Preferred:

2 Years - Healthcare - Certified Medical Assistant (CMA)

KNOWLEDGE, SKILLS, AND ABILITIES:

Required:

Ability to multi-task and prioritize

Attention to detail, thorough in work

Patient Safety - Adheres to National Patient Safety Goals (including compliance with Infection Prevention, Hand Hygiene, etc.).Identifies and reports safety hazards and incidents. Maintains secure areas per policy (carts, closets, etc.).Protects all confidential information and obeys all HIPAA regulations.

Communication-read,write,speak - Demonstrate the ability to effectively read, write and speak English

Data Entry- basic knowledge

MS Word - basic knowledge

Medical Terminology

Organizational Skills

Interpersonal skills - Demonstrates an ability to interact with others in a courteous and professional manner and establish good working relationships.

PHYSICAL REQUIREMENTS:

Medium Work:

Exerting 20 to 50 pounds of force occasionally (up to 1/3 of the time), and/or; 10 to 25 pounds of force frequently (1/3 to 2/3 of the time), and/or; greater than negligible up to 10 pounds of force constantly (2/3 or more of the time) to lift, carry, push, pull, or otherwise move objects, including the human body.

Respirator Fit Testing: Required

HEARING/VISION:

Hear and differentiate low volume sounds in order to make judgments regarding actions needed

Hear alarm bells, verbal conversations, telephone voices and normal volume sounds

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

Color vision (ability to identify and distinguish colors)

CONDITIONS OF EMPLOYMENT:

* Annual flu shot

* Annual TB test (if applicable to your job location)

* Annual HLCs (Healthstream, formerly CBL)-Safety at Work and Corporate Compliance

* Maintain licensure/certification/registry/listing (if applicable to your job)

Job Description:

JOB SUMMARY:

The Certified Medical Assistant provides team based patient care as directed by the Physician. They provide support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes. Clinical knowledge and skills relate to newborn, pediatric, adolescent, adult, and geriatric populations.

**Participation in a Clinical Orientation and Competency Evaluation, and ability to pass a Clinical Skills Assessment and Medication Administration test within ninety (90) days of hire, and within 3 attempts.**

MAJOR WORK ACTIVITIES:

Provides direct patient care as delegated by the MD and according to standard plans of care appropriate to the patient's condition, needs, and/or age and under the supervision of the MD/APP. Assists in collection of data including biological, psychological, social, and cultural factors. Enters data, such as vital signs and implements the plan of care as directed by the MD/APP. During patient office visit, implements protocols/standing orders based on patient complaint or reason for visit. Takes verbal orders from the provider and documents them appropriately. Performs 12-lead EKGs, select respiratory care procedures and other assigned patient care for which adequate training has been provided and for which competencies have been demonstrated. Instructs patient in collection of samples and tests. 20 %

Under the direction of supervising physicians, may administer oral and parenteral medications (except for IV) including immunizations, controlled substances, therapeutic injections, skin tests and treatments, and other treatment modalities according to specified policies and procedures and medical assisting standards. Documents all administrations accurately and in a timely manner. Completes prior authorizations for medications as needed and communicates physician prescriptions to pharmacies by phone and fax as needed. 20 %

Assists with the preparation of equipment, exam rooms, and laundry. Restocking examination areas as necessary. Cleaning rooms weekly. Demonstrates through knowledge and practice, principles of infection control and universal precautions, adherence to OSHA standards, JCAHO standards and Hazardous Material guidelines. 10 %

Maintains current CPR certification and required certification or license. 10 %

Manages referrals to specialists for patients. Obtains all appropriate prior authorization or pre certification for patients. Utilizes websites or payer hotlines to verify if an authorization is required for any service. 10 %

Oversees appointment bookings, ensuring preferences are given to patients in emergency situations. Maintains timely flow of patients. 10 %

Prepares and inspects patients' charts: posts tests and examination results. Responds to and refers incoming telephone calls, (including giving test results) giving preference to patients in emergency situations. Communicates patient condition, questions, and concerns to nursing staff and physician in order to triage and respond to messages appropriately. 10 %

Provides accurate, complete, and timely documentation of all medical assistant procedures in the medical record. 10 %

WORKING CONDITIONS:

Occurs under one-third of the time:

Hazardous waste and/or toxic/caustic chemicals

Fumes or airborne particles

Occurs over two-thirds of the time:

Exposure to bloodborne pathogens

iCARE - COMMITMENTS TO CARE:

Communication

I will create and engage in conversations of possibility.

o I will be open to innovation and creativity.

o I will listen to understand.

o I will bring ideas for solutions and be open to alternative ideas.

o I will be open to constructive feedback.

o I will not engage or listen to negativity or gossip.

o I will be positive when speaking about Cone Health, my department, and my coworkers.

o I will be approachable.

o I will focus on behaviors, not the person, during conflict.

Accountability

I will honor my word.

o I will do what I say when I say I will. o I will “clean it up” when I can’t keep my word.

o I will honor my work agreement.

o I will be “on the court” instead of “in the stands.”

o I will follow up in a timely manner on commitments and requests.

o I will apologize when someone experiences less than excellent service. o I will take responsibility for my actions, decisions and performance.

o I will protect patient safety (best practices: ex – hand hygiene).

Respect

I will assume the best of intentions and embrace differences.

o I will collaborate and seek other people’s input.

o I will demonstrate courtesy, compassion, and respect with my tone of voice and body language.

o I will speak positively about Cone Health – managing up coworkers, physicians, departments, patients and visitors.

o I will ask the person directly involved when I don’t know.

o I will include diverse skills, abilities, strengths, and backgrounds to create better outcomes.

o I will care for myself while also respecting others.

Empowerment

I will own it, solve it, and celebrate it!

o I will offer solutions when problems are identified.

o I will share my input for decisions by participating in forums such as shared governance, town halls, employee engagement survey, brown bag discussions, employee councils, staff meetings, or directly with my manager.

o I will take charge and do the right thing at the right time.

o I will make decisions keeping a balance of service, quality, and cost in mind.

o I will demonstrate Cone Health values.

o I will seek opportunities to celebrate and have fun.

o I will recognize good work.

I have seen and reviewed the job description in its completed form and understand that I will be required to perform all functions listed if hired for this position. I recognize that, if hired, it is my responsibility to notify my manager as soon as possible if I am unable to perform any of the functions of my position for any reason. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Exceptional People Providing Exceptional Care!

Cone Health is a state of the art network of facilities providing patients access to the latest developments in medical care from their first moments of life through later years. Our network offers the most breakthrough treatments and technology available in healthcare today. As a teaching hospital, we offer employees the opportunity to become leaders in the industry and continued growth from their first day on.

Extraordinary patient care is about being “high-touch” as well as “high-tech”. Community service and superior patient care are the cornerstones of our organization, a philosophy that is demonstrated by each and every one of our valued team members. We are proud to be the largest private, not-for-profit employer of choice in the Piedmont, NC area community!

Cone Health is an equal opportunity employer. If you require assistance with our online job submission process, please contact our Talent Acquisition team at 866-266-3767 to request an accommodation. Additionally, Cone Health invites interested deaf and hard of hearing applicants to use Video Relay Service (VRS).

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6 days 5 hours ago

Moses Cone Health System

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Certified Medical Assistant Moses Cone Health System - Greensboro, NC, United States

   

Location: Greensboro, NC

Company Profile:
Moses Cone Health System is a multi-hospital system with a range of outpatient services designed to provide care for Piedmont residents throughout all stages of their lives. Residents of our primary service area of Guilford, Randolph, Rockingham and Alamance counties and the city of Kernersville depend on us for convenient, affordable and compassionate care - care delivered regardless of a patient s ability to pay.