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JAMS.

Case Manager

JAMS. - San Jose, CA

Case Manager

Duties: Collaborates with the panelists to develop and administer their ADR practice; CM maintains exceptional client relations, supports business development and manages case files where the service provider has already been selected by the client(s); partners with panelists to ensure timely follow-up on all closed cases to determine client satisfaction and future business opportunities. Regularly meet and communicate with local manager to discuss case issues (pertinent information and potential problems); regularly greet clients when they come in for a hearing as determined by local manager. Re-scheduling and coordinating hearings and/or conference calls, A/R calls, and pre-hearing preparation calls to ensure all client needs are met. Available for any other projects designated by their manager.

18 days 23 hours ago

JAMS.

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Case Manager JAMS. - San Jose, CA, United States

   

Location: San Jose, CA

Company Profile:
JAMS is the largest private Alternative Dispute Resolution provider in the world. With its prestigious panel of neutrals, JAMS specializes in mediating and arbitrating complex, multi-party, business/commercial cases – those in which the choice of neutral is crucial. The mission of JAMS is to provide the highest quality dispute resolution services to our clients and to our local, national and global communities. We respect the parties and their representatives and are committed to achieving the best possible resolution of their dispute. The most respected attorneys and other professionals in the world choose JAMS for the resolution of disputes, particularly when the stakes are high, the matter is complex and the parties appear unyielding.