Live chat
FIS Company

Card Personalization Production Manager

FIS Company - Romeoville, IL

\\r\\rCard Personalization Production ManagerJob SummaryIn this role, manage daily operations of processing functions and maintenance of processing infrastructure for FIS’ Romeoville, IL card personalization light manufacturing facility, ensuring service level agreements are met in support of financial industry clients and company mission-critical business requirements.FIS Card Personalization - Design, Manufacturing, Fulfillment and Mailing FIS™ operates three facilities, each certified by all major networks for the design and production of personalized chip, magnetic stripe and contactless cards.  FIS provides on-demand and traditional personalization of pre-printed materials; instant issuance for chip cards; custom, generic and print-on-demand plastic options; photo cards and special handling.  Our streamlined process is based on tight integration between our card processing systems and our card personalization and fulfillment solution, reducing costs and saving time.General Duties & ResponsibilitiesManages the processing environment to protect production systems critical to the success of the business.Delivers an operations environment that meets all service level agreements, e.g., 24/7 availability, response time parameters, etc. and availability targets.Develops and recommends tactical and strategic plans for processing operations.Selects, trains, develops and leads an efficient and effective processing team.Identifies and recommends cost-saving and continuous improvement initiatives within the processing area.Ensures all backup and recovery and disaster recovery processes will meet or exceed business requirements.Develops and implements team standards and procedures that support departmental standards and procedures.Develops and executes project plans, budgets and schedules for documentation of work and results.Develops, manages and forecasts the budgets for the relevant cost centers.Other related duties assigned as needed.Educational RequirementsBachelor’s degree or the equivalent combination of education, training, or work experience.General Knowledge, Skills & AbilitiesKnowledge of all processing phasesKnowledge of processing administration and processing activities and controlsKnowledge of FIS products and systemsProficiency in client communication and escalation managementKnowledge of project management methods and techniquesProficiency to effectively supervise, lead and manage staff membersExcellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributorsExcellent problem solving, team and time management skills managing multiple deadlines for self and othersProficiency in evaluating the performance capabilities of subordinates as well as counsel subordinates in development and/or corrective disciplineProficiency in making projections of future expenses based on analysis of cost effectiveness of past expendituresProficiency to operate independentlyLight manufacturing experience requiredCard personalization or manufacturing experience preferredMust be able to work rotating 3-day x 12-hour schedule (6:30am to 7:30pm) and overtime as needed. Strong skills with high level of proficiency in a light manufacturing/card personalization environment. Has full understanding of all operations processing policies and procedures. Works on one or more projects as a team member or occasionally as a project lead. Coaches staff. Works under general supervision with latitude for independent judgment. May consult with senior peers on certain projects. Typically requires six or more years of experience and over 2 years of leadership responsibility or the equivalent combination of education and experience in an operations processing organization. \\r \\r \\r\\rFIS™ is the world's largest global provider dedicated to financial technology solutions. FIS empowers the financial world with software, services, consulting and outsourcing solutions focused on retail and institutional banking, payments, asset and wealth management, risk and compliance, trade enablement, transaction processing and record-keeping. FIS’ more than 53,000 worldwide employees are passionate about moving our clients’ business forward. Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.\\r \\r \\r FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. \\r \\r \\r \\r  \\r \\r \\r \\r FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: and positions located in the US, the conditions below apply.\\r \\rIf you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check)\\r \\rADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.\\r \\r \\r \\r \\rAs part of the selection process this role may require an assessment to determine suitability \\r \\r \\r \\rRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. \\r

21 days 17 hours ago

FIS Company


Card Personalization Production Manager FIS Company - Romeoville, IL, United States


Location: Romeoville, IL

Company Profile:
FIS™ is the world’s largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 110 countries. Headquartered in Jacksonville, Fla., FIS employs more than 37,000 people worldwide and holds leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions.