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PetSmart Store Support Group, Inc.

Campaign Analyst

PetSmart Store Support Group, Inc. - Phoenix, AZ

The Campaign Analyst will work with two other campaign analysts as well as a team of direct marketing managers and data analysts to execute on all aspects of our customer direct marketing strategy. Campaign Analysts works on many different projects ranging from simple promotional emails to highly dynamic data driven automations with cross-channel orchestration.

Primary Responsibilities

Build, test and launch simple to highly advanced email campaigns and interactive programs using the Responsys Interact® platform on-time and without any errors.

Review project requests from business stakeholders to determine how to implement using established processes and best practices, or scope production requirements

Work with campaign analysts and direct marketing managers to continuously develop campaign execution process to avoid errors and follow best practices

Consult on technical and/or complex projects.

Delivering automated, personalized messages on a scale of 10s of millions of emails


Knowledge of HTML (email a major plus) and/or quality assurance for interactive campaigns.

2-4 years experience in the email marketing or interactive marketing industry desired.

Ideal candidate will excel at being a team worker, cool under pressure and focused on quality.

Bachelors degree in Information Technology or related degree


Commitment to quality and delivering outstanding customer experiences and value.

Strong attention to detail

Ability to manage time effectively, understand directions and work independently

Solid knowledge of HTML (hand code only, no WYSIWYG editors), JavaScript, CSS

Solid knowledge of SQL, select statements including the operators where, join, and case

Solid knowledge of cross-browser and email environments (Firefox, IE, Netscape, AOL)

The following capabilities are ideal, but not required:

Email deployment experience

SQL scripting experience

Web reporting and analytics experience

API / DB integration experience (e.g. web services)

Solid knowledge of current standards and web development techniques (W3C standards)

Experience in product training and/or technical writing a plus

Knowledge of marketing automation technologies

Knowledge of email marketing technologies and segmentation tools

10 days 2 hours ago

PetSmart Store Support Group, Inc.


Campaign Analyst PetSmart Store Support Group, Inc. - Phoenix, AZ, United States


Location: Phoenix, AZ

Company Profile:
PetSmart, Inc., together with its subsidiaries, operates as a specialty retailer of products, services, and solutions for pets in the United States, Puerto Rico, and Canada. The company offers consumables, such as pet food, treats, and litter; and hardgoods, which include pet supplies and other goods comprising collars, leashes, health care supplies, grooming and beauty aids, toys, apparel, and pet beds and carriers, as well as aquariums and habitats, accessories, décor, and filters for fish, birds, reptiles, and other small pets. It also provides fresh-water fish, small birds, reptiles, and small pets; and pet services, such as dog training, pet grooming, and pet adoption services. The company also offers pet food and pet products through an e-commerce site, PetSmart, Inc. was founded in 1986 and is based in Phoenix, Arizona.