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Total System Services, Inc.

Call Center Customer Service Representative

Total System Services, Inc. - San Rafael, CA



Job Description
Every day, the people of TSYS® and Netspend® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services.  We are \People-Centered Payments\, and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere — and for yourself — we may have the right place for you.What Part Will You Play?Effectively manage incoming inquiries while meeting performance standardsCommunicate with customers to properly manage expectations and progress accountsDrive customer satisfaction by providing an exceptional experienceEducate customers on the features and benefits of their products and servicesMaintain composure in stressful situations and diffuse upset customers\r
What are we looking for in this role?High School Diploma or EquivalentPassion for high levels of customer service workDesire to be a punctual team playerAttention to detailAbility to navigate a computerized data entry system (training is provided)\r
Not Ready to Apply?  Join Our Talent Community!!US Applicants:TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here.Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process.  For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at 1.706.644.8747 or 1.877.644.8747 or email at PayandBenefits@tsys.com.EOE/Minorities/Females/Vet/DisabilityOutside of US Applicants:TSYS is committed to diversity and equal opportunities for everyone.  We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law.  For more information, please refer to our Code of Business Conduct and Ethics, found here.

8 days 17 hours ago

Total System Services, Inc.

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Call Center Customer Service Representative Total System Services, Inc. - San Rafael, CA, United States

   

Location: San Rafael, CA

Company Profile:
The people of TSYS® believe we are part of something bigger. Each and every day, we have the opportunity to touch millions of people and businesses — both a tremendous honor and a huge responsibility. For each of life’s purchases, TSYS is behind the scenes making the process frictionless and safe.