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Gap Inc.

Business Solutions Analyst

Gap Inc. - San Francisco, CA

Our past is full of iconic moments - but our future is going to spark many more. We're looking for the people who'll help make our next decade just as revolutionary as our first five. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, you're the right fit. Come grow with us. The Global Supply Chain GapTech and Product Management groups design, create, implement and support merchandise planning, allocation and price optimization capabilities that enable Gap Inc. to manage business and maximize profitability throughout the product lifecycle. Projects are designed to create sustainable competitive advantages that generate significant financial return and enhance the customer experience. The Business Solutions Analyst will work within the GapTech Business Engagement Team to drive the business support of capabilities for new initiatives and the optimization of existing Inventory Management systems within Gap Inc. The Business Solutions Analyst will be the primary support for an inventory management and merchandising decision support system and business process. This person will partner cross-brand and with Gap Inc. teams to resolve issues with the system and identify opportunities for improvement in support of business end users. What you get to do:• Serve as the primary contact for user support issues; manage day to day process, issue prioritization, trouble shooting and communication of status and resolution to impacted parties and key stakeholders• Partner with project, product management and engineering teams as needed to align on approach to drive issue resolution• Responsible for providing research, analysis, and support for identifying, evaluating, and resolving Inventory Management process and system opportunities• Own and manage small projects or parts of larger initiatives, including identification of key issues, work planning, analysis, development of conclusions, and presentation of findings• Provide user acceptance testing at a feature level and present new features to users in both a 1:1 and group settings• Build relationships with project teams, product managers and business and technology partners to champion the needs of the business and drive continuous improvementSkills and Competencies:• Proven track-record as a team member contributing to success of business initiatives or priorities, (i.e. - meeting customer needs, achieving business objectives, delivering great, quality service)• Demonstrated ability to work independently and manage time effectively to drive for results• Demonstrated analysis and problem solving skills; detail-orientation; excellent follow through• Learns on the fly; able to assume larger scope and more visible or complex projects over time• Effectively communicate results from research and analysis both verbally and in writing to business and other key stakeholders demonstrating command of all facts• Demonstrated ability to juggle and respond to competing priorities with input from supervisor; able to successfully operate in areas of uncertainty and ambiguity• Develop business and product knowledge - deep understanding of how the product works and how the business uses it every day to understand business impact of issues, and prioritize and solve problems• Build relationships and develop expertise through partnering & collaboration with business and technology experts• Present a calm demeanor and attentive listening to understand customer perspectives and needs and communicate to business partners using positive language skills• Seek and apply feedback to improve performance; take initiative to develop self & others Qualifications & Job Requirements:• 2-4 year work experience required• BA/BS required• Excellent customer service and communication skills• Marketplace experience in an apparel retail environment (stores and/or online) or supply chain / merchandising / inventory management industry preferredKEY BENEFITS:Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five \on the clock\ hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* Employee stock purchase plan.* Employees receive medical, dental, vision and life insurance.* Employees can apply for tuition reimbursement.* Family care programs. Commuter benefits. Pet Discount Program.*For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016. ,

21 days 18 hours ago

Gap Inc.

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Business Solutions Analyst Gap Inc. - San Francisco, CA, United States

   

Location: San Francisco, CA

Company Profile:
Doris and Don Fisher opened the first Gap store in 1969. The reason was simple. Don couldn’t find a pair of jeans that fit. They never expected to transform retail. But they did. Guided by humility, compassion and a strong desire to win, the Fishers grew their company thoughtfully. Customers responded. Today, Gap Inc. is a leading international specialty retailer with six brands – Gap, Banana Republic, Old Navy, Piperlime, Athleta and INTERMIX – more than 3,500 stores and almost 134,000 employees. We’re growing globally, and just within the last few years, we opened our first stores in China and Italy. We're expanding online shopping to customers, too. Today, customers in about 90 countries can buy our products. While many things have changed since 1969, the principles on which we were founded have stayed the same: creativity, delivering results, doing what’s right and always thinking of our customers first.