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Business Risk & Controls Advisor

USAA - San Antonio, TX

Business Risk & Controls Advisor


San Antonio


Purpose of Job

Positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, first line of defense risk analytics and operations in the business.

This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance based initiatives.

Responsible for ensuring adherence to the governance of the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, market conduct exams, and monitoring the first line of defense in an effort to minimize risk exposures and strengthen the overall control environment.

Leverages risk assessment data, and identifies key data-driven insights tied to first line of defense.

We are currently seeking talented Business Risk & Controls Advisor I for our San Antonio, TX facility.

Job Requirements

Manages the following initiatives on behalf of the business in support of risk and/or regulatory compliance related initiatives which may include: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, or new product controls, supplier governance, or quality governance.

Performs ongoing supervision and oversight of business controls which may include the coordination of testing, root cause analysis, control design, and examining key metrics to evaluate the effectiveness of established business controls.

Serves as a Subject Matter Expert in one key area, as needed.

Performs line of defense data analysis, report preparation and trend analysis, utilizing business intelligence tools.

Identifies opportunities to improve and strengthen the control environment.

Provides guidance in the execution of Risk Control Self-Assessments (RCSA’ s), translates control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with risk and compliance frameworks.

Partners with process owners to identify control failures, and assesses the impact.

Makes recommendations to drive improvement efforts and facilitates effective and timely risk remediation through action plan oversight.

Advises senior management on the status of their control environment related to risk identification and control weaknesses and escalates issues and findings to appropriate stakeholders.

Maintains processes, procedures, and tools for managing exception alerts as they occur, including monitoring and management of resulting exception cases.

Ensures adherence and compliance with regulations and controls by examining and proper documentation.

Serves as a resource to less experienced team members and advises on risk mitigation opportunities and stays informed of changes to the regulatory environment to ensure proper compliance with processes and requirements are followed.

Minimum Requirements

Bachelor's degree required or an additional 4 years’ experience in Compliance, Audit, Regulatory, 3rd Party or Risk may be substituted in lieu of degree.

4 years experience in a financial services Regulatory Compliance, Risk Management, Internal Audit, or 3rd Party Regulatory Oversight.

Proficient knowledge of relevant regulatory compliance, industry regulations and regulatory data sources.

Qualifications may warrant placement in a different job level.

When you apply for this position, you will be required to answer some initial questions.

This will take approximately 5 minutes.

Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.


1 years of 3rd party regulatory oversight experience.

1 years of RE Lending experience.

Prior experience working in or supporting mortgage lending businesses.

Well-developed communication and influence skills with demonstrated ability to build collaborative relationships with business leaders and others at all levels.

Experience interacting with management, regulatory agencies, and business partners to ensure appropriate execution of regulatory requests.

Knowledge of banking, insurance or investment laws and regulations, as applicable.

Experience working with internal controls, business and information technology risks and/or audit techniques.

CISA, CRCM, CIA, CCSA, NBE or other risk/compliance certifications.


Ability to advocate for and influence change in the risk and control mindset of business through education on risk and control related matters.

Demonstrated knowledge of business or operational processes, products and programs in CoSA-specific industry or business area.

Maintain a high awareness of regulatory and business risks and issues.

Strong communication skills with ability to communicate information in a way that is easily understood.

Process and systems oriented, with a broad understanding of technology and its applications including end to end controls.

Ability to analyze complex processes and determine efficiency/ effectiveness of the process and related controls.

Demonstrated critical thinking and problem solving skills.

Ability to evaluate, prioritize and make informed decisions to ensure timely and accurate completion.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.

Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.


assistance is

not available

for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.

Last day for internal candidates

to apply to the opening is 11/15/17 by 11:59 pm CST time.

Business Risk & Controls Advisor

TX-San Antonio


Apply Now



Apply Now


3 days 17 hours ago



Business Risk & Controls Advisor USAA - San Antonio, TX, United States


Location: San Antonio, TX

Company Profile:
Since 1922, USAA has served the military and their families. We were here yesterday and we'll be here tomorrow.For more than 85 years, USAA has been committed to service, loyalty, honesty and integrity. It's a strong culture that reflects the character of those we serve. In 1922, when 25 Army officers met in San Antonio and decided to insure each other's vehicles, they could not have imagined that their tiny organization would one day serve 6.4 million members and become the only fully integrated financial services company in America. The mission of the association is to facilitate the financial security of its members, associates, and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community.