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Business Operations Analyst

CBRE Inc. - Memphis, TN

Job Description



CBRE is a global leader in theexpanding corporate real estate services to industry and is seeking anindividual to join its Baptist Health Care (Baptist) account based in Memphis, TN. Baptistis a leading provider of integrated and coordinated healthcare services in the mid-SouthRegion of the United States. CBRE hasbeen engaged to serve as Baptist Facilities Management outsourcing partner witha focus on inpatient medical facilities.

CBREdiverse services are coordinated and integrated under the guidance of theaccount Alliance Director, who serves as the key point of contact for accountleadership, client leadership and CBRE leadership. The position of Finance and OperationsAnalyst reports directly to the Finance Manager and will work closely with the AllianceDirector to address both financial analysis and account operations and communicationrequirements.

TheFinance and Operations Analyst will assist with financial operations of the account with a focus onthe weekly and monthly reporting process and participate in the other accountanalytical and communication efforts. Theanalytical projects may include KPI tracking and reporting, value initiativedocumentation and developing leadership presentations and other activitiesrequired to increase the account teams performance and efficiency.


v Assisting with weeklyand monthly internal and external reporting requirements, including learningand documenting processes and procedures.

v Assist withdevelopment of presentations, reports andother daily activities to support account initiatives. May include and are not limited to:

* SET Meeting Placemats

* Quarterly Accountsummaries

* Quarterly BusinessReview Presentation materials

* KPI Reports

* Cost Saving and ValueInitiative Documentation and Tracking

* Maintenance of InternalSharePoint site

* Implementation ofaccount based surveys

* Assist withcoordination and staging of all account-wide meetings

* Coordinate Awards and Recognitionprograms

v Maintenance of all teamdistribution lists that are used for internal and external communications

v Provide administrative andorganizational assistance to Alliance Director as needed

v Other duties as may be assigned


Provides informal assistance,technical guidance and/or training to co-workers. Maylead project teams and/or plan, and supervise assignments of individual employees within awork unit and/or group. Leads by example and models behaviors that areconsistent with our RISE values.


This position will have involvement with a variety of account level tactical initiatives and work closely with the senior leadership team and as such the individual selected will be responsible for fostering a collaborative working environment. To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelors degree (BA/BS) from four-year college or university and exhibited aptitude of leadership, creativity, , independent problem solving and solutions development. Real estate experience is a plus but it not required.


None. Obtaining a real estate license in first six months on the account is strongly recommended.


Ability to think strategically and comprehend, analyze, and interpret complex business documents such as business periodicals, financial reports, technical and professional journals, legal documents and governmental regulations. Ability to write and/or edit reports, business correspondence and procedure manuals using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients and ultimately top management and or/public groups. Ability to effectively articulate corporate philosophies and standards. Ability to motivate and negotiate effectively with employees and client groups to take desired action. Ability to effectively tell a story using printed material.


Requires working knowledge of financial terms and principles and ability to learn and apply them.


Ability to solve problems and deal with a variety of options in complex situations. Requires strong analytical and quantitative skills. Draws upon others skills and makes recommendations that have a direct impact to the client and account team.


Advanced skills with Microsoft Office Suite

Intermediate to advanced skills in SharePoint

Advance use of Photoshop or other similar technology

Experience in creating and managing printed communications (knowledge of design and printing processes)

Experience managing web sites/content and understanding of web development process

Graphic design knowledge


Decisions made with understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause long-term impact to department clients and/or line of business. Ability to maintain appropriate level ofconfidentiality.


This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Equal Opportunity and Affirmative Action Employer

Women/Minorities/Persons with Disabilities/US Veterans

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17 days 16 hours ago



Business Operations Analyst CBRE Inc. - Memphis, TN, United States


Location: Memphis, TN

Company Profile:
CBRE Group, Inc. operates as a commercial real estate services and investment company worldwide. The company operates through Americas; Europe, Middle East and Africa; Asia Pacific; Global Investment Management; and Development Services segments. It provides advisory services, such as strategic advice and execution to owners, investors, and occupiers of real estate in connection with leasing, disposition, and acquisition of property; integrated investment sales and debt/equity financing services under the CBRE Capital Markets brand; and valuation services, including market value appraisals, litigation support, discounted cash flow analyses, and feasibility and fairness opinions, as well as originates, sells, and services commercial mortgage loans. CBRE Group, Inc. offers its commercial real estate services under the CBRE brand name; investment management services under the CBRE Global Investors brand name; and development services under the Trammell Crow brand name. CBRE Group, Inc. was founded in 1906 and is based in Los Angeles, California.