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Koenig Equipment, Inc

Business Manager

Koenig Equipment, Inc - Greensburg, IN

Business Manager

PRIMARY RESPONSIBILITIES:

Ambassador of our KEI Culture - Teach, Observe and Recognize our team as we demonstrate behaviors in line with our core values, vision, mission and strategy.

Champion of Safety - Make safety our overriding priority. Ensure knowledge, acceptance and compliance to safety practices and procedures. Drive continuous improvement through root cause and corrective action methodologies; share lessons learned.

Own Performance Measures and Results:

Achieve Customer Satisfaction of 90% or greater

First time quality rating of 98% or greater (efficiency and effectiveness)

Meet “on time delivery” per committed quotes and work order standard times

Achieve Proactive Customer Contacts per stated requirements (daily, weekly, monthly)

Achieve revenue generation per budget commitments

Ensure Employee education and training per branch plan (plan for every person)

Champion Lean and Innovation - Promote the use of our Lean toolbox to enhance customer value through waste reduction, gap closure, and kaizen. Establish a process to capture improvement initiatives and formalize a cadence to review and implement.

Market the Branch Enterprise – Be diligent in the pursuit of the voice of our Customers. Ensure proactive customer contact becomes standard work. Capture information, analyze said information, and implement products and services that meet or exceed the expectations derived from those that provide the information.

Empower the Team – Lead our employees through mutual respect, engagement and personal accountability. Solicit their input, knowledge and vast experience to create and implement the solutions sought by our customers, staff and manufacturers.

EDUCATION:

Bachelor’s Degree in management, business or similar field or equivalent experience.

EXPERIENCE:

3 – 5 years in a leadership role with the ability to effectively communicate across all levels of the organization and customer base.

Excellent people management skills

Knowledge of a P&L and financial reporting highly desired

Agricultural background highly desired.

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Business Manager Koenig Equipment, Inc - Greensburg, IN, United States

   

Location: Greensburg, IN

Company Profile:
In 1904, John C. Koenig founded a hardware and farm equipment dealership to serve his friends and neighbors. Committed to the long-term, he handled only quality products; he offered them at a fair price; he maintained convenient hours; and he supported his merchandise with application information, a good parts stock, and responsive repair and maintenance. He always greeted his customers as friends and made sure transactions were of mutual advantage.