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Aetna Inc.

Business Information Analyst

Aetna Inc. - Richfield, OH




Req ID: 50380BR


Organizes and interprets sales-related information, collaborating with local and regional sales and account management team, to support internal and external customers. Researches, manipulates and prepares data to document competitive activities, create and manage sales-related scorecards and reports, and review results with leadership and team. Coordinates implementation and interpretation of internal sales information and serves as liaison between local and regional sales team and internal information support resources. Develops a consultative relationship with internal and external customers.

Fundamental Components:

Proactively identify process improvement opportunities in a high-growth market

Establish and maintain direct relationships with internal sales teams

Troubleshoot process breakdowns as they happen and identify root causes and potential solutions

Create and maintain ongoing reporting process for ongoing tracking and sales management, in conjunction with system owners (i.e., Salesforce, Tableau, Producer World, Highspot)

Improve efficiencies in current process and eliminate redundancies

Increase internal and external satisfaction

Specific Role Responsibilities

Work with local sales and sales support team on an ongoing basis to identify and manage priorities for reporting, process improvement and increased efficiencies

Serve as liaison to national AFA process resources to ensure local understanding of required processes and recommend improvements at both the local and national level

Develop and maintain quarterly GA reporting package and work with assigned AE for effective external delivery

Improve and maintain weekly Salesforce reporting package and dashboards

Interact with Data Sciences team for development and maintenance of ongoing sales reporting packages supporting various constituents (Market President, MHOS, Director of Sales and Service, Sales Support Manager, Director of Underwriting, sales reps)

Maintain comprehensive issues log, including details of assigned responsibilities, timing of issue and resolution and specific action plans

Independent Judgment and Discretion

Newly created role requiring initiative and organization of issues, problems and resolution

Fast-paced environment requiring independent-thinking and creativity to help change existing processes and/or solve for gaps in current approaches


Bachelors degree in business field, preferably Finance or data analytics, health care management a plus

2-3 years work experience a plus

Self-motivated and independent, entrepreneurial spirit

Self-confidence and persistence to achieve process improvement objectives in fast-paced environment with need for ongoing process improvement

Comfortable with ambiguity

Strong organizational skills, including written and verbally

Very strong project management/operational efficiency skills


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Microsoft Excel is desire

Microsoft Office PowerPoint is desired


Information Technology


Desktop Tools/Microsoft Outlook/1-3 Years

Desktop Tools/Microsoft PowerPoint/1-3 Years


General Business/Applying Reasoned Judgment

General Business/Communicating for Impact

General Business/Turning Data into Information


General Business/Consulting for Solutions

General Business/Maximizing Work Practices


Newly created role requiring initiative and organization of issues, problems and resolution

Fast-paced environment requiring independent-thinking and creativity to help change existing processes and/or solve for gaps in current approaches

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Health Care

9 days 18 hours ago

Aetna Inc.


Business Information Analyst Aetna Inc. - Richfield, OH, United States


Location: Richfield, OH

Company Profile:
Aetna Inc. operates as a diversified health care benefits company in the United States. The company operates in three segments: Health Care, Group Insurance, and Large Case Pensions. The Health Care segment provides medical, pharmacy benefit management, dental, behavioral health, and vision plans on an insured basis, and an employer-funded or administrative basis. This segment also provides Medicare and Medicaid products and services, as well as other medical products, such as medical management and data analytics services, medical stop loss insurance, workers' compensation administrative services, and products that provide access to its provider networks in select markets. This segment offers its products and services to multi-site national, mid-sized, and small employers, as well as individual customers. The Group Insurance segment provides life insurance products comprising group term life insurance, voluntary spouse and dependent term life insurance, group universal life, and accidental death and dismemberment insurance; disability insurance products; and long-term care insurance products, which offer benefits to cover the cost of care in private home settings, adult day care, assisted living, or nursing facilities. This segment provides insurance products principally to employers that sponsor its products for the benefit of their employees and their employees’ dependents. The Large Case Pensions segment manages various retirement products, including pension and annuity products for tax-qualified pension plans. The company’s customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups, and expatriates. Aetna Inc. was founded in 1853 and is headquartered in Hartford, Connecticut.