Business Analyst - User Acceptance Testing - Military veterans preferredTD Ameritrade IP Company, Inc - Omaha, NE
An innovative culture has long been part of TD Ameritrade. Our clients are at the heart of everything we do, and we transform our business so that they can achieve success.\u00a0 We are enablers\u2026for our clients, for each other, and for the communities where we live and work. We build a culture that reflects our core values, fosters collaboration and courage, and allows us to execute and innovate as a team.\u00a0 TD Ameritrade Brokerage Operations is looking for problem solvers, critical thinkers, and team players who want to be energized, developed and rewarded.
The Business Analyst\u00a0provides direct support for activities related to the testing of technology changes before they are released into production.\u00a0 They will manage testing efforts in Operations and also engage with business partners in Retail and Institutional on testing efforts that span the enterprise.\u00a0\u00a0 The Business Analyst advocates on behalf of Brokerage Operations if issues are found and escalates defects, providing transparency and enabling the business to accept risks based on their tolerance.
A day in the life of this position is extremely diverse and can span across a wide range of functions, from very simple to highly complex. Analysts are expected to manage their daily workload and have a high degree of autonomy. They are expected to respond to incoming work as well as proactively capture opportunities for improvement. This role ensures the stability of associate systems and functions to maintain delivery on client Service Level Agreements across Brokerage Operations, resulting in optimization of shareholder returns.
Work with all levels of Leadership within Operations and our partners in Technology, Institutional and Retail to collaborate, plan, prioritize, provide status and updates, escalate and resolve issues for multiple initiatives
Maintain solid working relationship with business partners in Brokerage Operations to ensure knowledge of key functions, process and alignment in the Operations ecosystem
Analyze changes to identify upstream/downstream impacts and engage with all impacted groups to avoid potential client disruption
Manage testing needs and logistics across all Brokerage Operations departments, orchestrate validation responses, and escalate issues upon discovery for remediation
Agile whole team release support on an as needed basis
Advocacy and representation for Operational needs on infrastructure projects
Utilize ALM (Quality Center) for defect tracking and reporting through resolution
Provide ad hoc reporting to management to mitigate risk and drive business decisions
Participation in Lean activities, such as team huddles and problem solving sessions
Identifying opportunities for process improvement
Strong interpersonal skills with ability to work through complex technical situations by communicating with both technical and non-technical audiences while maintaining the best interest of the firm
Excellent leadership skills with experience leading change and the ability to handle escalations of issues from other Operations associates
Action oriented individual who uses strong time management skills to meet deliverables
Analytical and organized individual responsible for managing multiple projects simultaneously, leading change within and outside of the organization
Displays professionalism, emotional intelligence and composure across all circumstances, environments and with all associates
Knowledge of project management methodology, analytical background with an understanding of milestones and deliverables management
Communicates with thoroughness and clarity in an honest and transparent manner
Work effectively in a team setting as well as independently with minimal supervision and direction
Series 7 and 63 required or ability to obtain within 6 months.
4 year college degree or equivalent experience
4-6 years Financial Services
Military education or experience may be considered in lieu of civilian requirements listed
8 days 18 hours ago
applyBusiness Analyst - User Acceptance Testing - Military veterans preferred TD Ameritrade IP Company, Inc - Omaha, NE, United States
When the Securities and Exchange Commission eliminated the practice of fixed brokerage commissions on May 1, 1975, none of the major brokerage firms at the time thought anyone would ‘break ranks’ and offer discounted commissions. But, a handful of small firms, including First Omaha Securities, Inc., saw a unique opportunity. First Omaha Securities evolved into TD Ameritrade, and for over 35 years has remained a pioneer in an industry that continues to innovate new ways that make Wall Street more accessible to the individual investor. In the 1980s and 1990s, TD Ameritrade pioneered a number of ‘firsts,’ leveraging technology to make investing easier, faster, and more efficient. In 1988, the company was the first to offer touch-tone phone trading. And, in 1995 it acquired K. Aufhauser & Co., which was credited with executing the first online trade in 1994. Following its Initial Public Offering (IPO) in March 1997, the company combined its various brokerage units into one broker dealer, Ameritrade, Inc., and launched its first national advertising campaign, complete with a pricing philosophy that continues today.
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