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Business Analyst - Merchandise Process

J.Crew - New York City, NY

The Business Analyst will support the capture, scoping, and definition of merchandise system capabilities. The position requires an understanding of Scope and Requirements definition, the retail business model, and how technology can be leveraged to support retail business objectives. This individual will work with business partners, engineering, and subject matter experts to capture and document functional requirements for new capabilities


Duties and Responsibilities:

*Demonstrated broad merchandising knowledge of retail business model. *Assist the IT team in management, prioritization, and project initiation for new business requests *Work with Merchandise information team and IT sponsors to define and document the scope of new business processes and capabilities *Work with business partners to gather and document business requirements *Coordinate across IT personnel to define new solutions and capabilities that will meet approved business requirements *Assist with the continued rollout of new functionality supporting architecture throughout the company. *Partner with various business units in the organization to facilitate implementation of new or improved processes. *Work with application development staff to coordinate the creation and management of new functionality. *Assist the Project Managers and project team in the planning, design, development, and deployment of new functionality. *Help to plan new projects including creating communication plans and developing project communications. *Support definition of system requirements including documenting processes, business requirements and resulting technology needs.    *Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.  

Education and Experience

*BA or BS in Related Retail or Technology competency *Retail, especially merchandising information coordination experience *Business Analysis training/coursework a plus but not mandatory

Skills & Abilities

*Effective communication - communicates effectively and at the right level based on the audience with excellent presentation and meeting facilitation skills. *Self-starter / self-motivated, capable of staying on track and pursuing solutions without supervision. *Problem solving - Defines business solutions with a diverse set of input for problems that may not be clearly defined *Cross Functional Coordination - Coordinates input and participation from diverse set of business stakeholders *Business Relationships - Grows and strengthens relationships with business partners - committed to excellent customer service *Professional Growth - Continuously seeks opportunities to expand area of expertise *Able to prepare and present information in business terms. *Must be detail-oriented *Microsoft Office skills required (Word, Excel, Visio, PowerPoint) *Accountable for the delivery of outcomes, strives to meet and exceed expectations *Flexible approach to change, is able to work effectively in a variety of situations, constantly seeks improvements and anticipating future needs. 


We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

64 days 5 hours ago



Business Analyst - Merchandise Process J.Crew - New York City, NY, United States


Location: New York City, NY

Company Profile:
J.Crew debuted in 1983 with the mailing of its first catalog. Six years later, we opened a flagship store at New York's South Street Seaport. Today, the business includes retail and outlet stores nationwide and an ever-growing online and catalog business.