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UnitedHealth Group

Business Analyst, Software Documentation - West Valley City, UT

UnitedHealth Group - West Valley City, UT

Business Analyst, Software Documentation - West Valley City, UT

Job Description

Position Description

We are looking for a Business Analyst to produce high-quality documentation that contributes to the overall success of our products. You will join the technical product management team who work collaboratively with developers, quality engineers, architects, and usability experts. The Business Analyst will provide feedback and suggestions for process and product improvement.

Primary Responsibilities:

Work with internal scrum teams to obtain an in-depth understanding of the product and the documentation requirements

Produce high - quality documentation that meets applicable standards and is appropriate for its intended audience in a fast paced, dynamic environment

Write easy - to - understand product admin guides and online help

Manage our inventory of documentation to ensure updates are performed during pertinent release cycles

Analyze existing and potential content, focusing on reuse and single - sourcing opportunities

Update SharePoint and external community sites with documentation and documentation links

Required Qualifications:

3 years of working experience in technical writing of client - facing software documentation

3 years of business analysis experience

Detail oriented and self - starter

Ability to deliver high quality documentation, paying attention to detail

Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

Excellent written and verbal communication skills

Preferred Qualifications:

Experience with clinical editing software

Experience using SVN, Microsoft Visio and Madcap Flare

Experience working with teams utilizing Agile methodology

Basic familiarity with SDLC and software development

Healthcare industry experience (Example: Provider, Payer, or Clearinghouse)

Technology Careers with Optum.

Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job keywords: Business analyst, technical writer, technical writing, software documentation, client, customer, external, product documentation, SDLC, software development, Agile, Optum, West Valley City, UT, Utah, Salt Lake City


Job Reference #:


9 days 17 hours ago

UnitedHealth Group


Business Analyst, Software Documentation - West Valley City, UT UnitedHealth Group - West Valley City, UT, United States


Location: West Valley City, UT

Company Profile:
About UnitedHealth Group UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone. We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term