Business Administrator - Sales ToolsStryker. - Kalamazoo, MI
Business Administrator - Sales Tools
Business Administrator â€“ Sales Tools
MedSurg and Neurotech
Percent Travel Required
Up to 10%
Stryker is one of the world's leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. More information is available at ~~~ All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable law. We are an EO employer â€“ M/F/Veteran/Disability.
Job Description / Information
Owner of the Sales Team Support, training and day to day execution of I.S. Sales systems and processes.
Will provide support by taking primary responsibility for the day to day support, operation and troubleshooting of all sales-facing systems including: ~~~, BigMachines (Oracle) Quoting, Tableau B.I., Field traceability and any other systems that interface with the external Sales Force.
Will support training and development of the tools listed above.
Will be a primary resource for User Support, Issue Identification and Triage.
Will assist in Collaboration with IS Helpdesk and GIO resources in Platform Support and future Project Phases.
Identifier of Enhancement Opportunities (both process and technology).
Will assist in creating a localized roadmap for continuous improvements.
Will be responsible for identifying Opportunities to increase ROI post go live (Sales, Sales Ops, Marketing, etc.).
Primary owner of User Stories requirements for enhancements/changes).
Connection with the business on Prioritization and facilitating the CSI process or identifying future potential Projects.
Will assist in developing Outbound User Communications: Change Management, Enhancement/Upgrade Announcements.
Responsible for Testing, Regression Testing, and Quality Assurance of the system.
Will be responsible to review and evaluate annual release enhancements and determine if they will be deployed to the Sales team(s).
Will provide support by taking primary responsibility for development and completion of Sales Measurement Metrics as guided by sales leadership.
Will assist in the analysis of internal and external data sources and determine optimal sources and spend.
May develop custom research projects based on active needs of the business team.
Pathway to earn system Architect responsibility in order to provide advanced business support and evolve systems to enable business strategy.
Assoc., B.B.A. or B.S. in any field required. Emphasis in Information Technology, Business Information Systems or a related discipline preferred.
Certification or prior certification as ~~~ administrator preferred
Excellent interpersonal skills.
Excellent analytical skills.
Demonstrated effective organizational skills.
Excellent technical understanding
2 years in an I.S., technical support or sales support.
Advanced computer skills (~~~, Cloud-based applications, database, Business intelligence, Microsoft Office)
Preferred prior understanding of Stryker sales culture & business
Exercise discretion and independence when applying professional expertise.
Must be able to manage time, projects, stress and conflict.
Must possess strong interpersonal skills including written and oral communication. Must be able to bring tasks through to completion with minimal supervision.
Must have the ability to prioritize work and keep detailed records.
Must be able to communicate / present to large groups of people.
All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
Stryker is an EO employer â€“ M/F/Veteran/Disability
18 days 17 hours ago
applyBusiness Administrator - Sales Tools Stryker. - Kalamazoo, MI, United States
Stryker is one of the world's leading medical technology companies and, together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. Stryker is active in over 100 countries around the world.
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