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Gap Inc.

Brand Associate - Tech Plaza (New Store)

Gap Inc. - Warren, MI

Brand Associate - Tech Plaza (New Store)




Brand Associate - Tech Plaza (New Store)


Warren, Michigan


JOB#: 221449

DATE POSTED:Nov. 10, 2017

JOB STATUS: Part-time

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Old Navy makes current American fashion essentials accessible to every family. From day one, Old Navy was a revolution. We were something the world had never seen - fabulous, affordable fashion. We didn't take ourselves too seriously, and we broke the industry's rules. What we believe in today is exactly what we believed in when we started: we’re on a mission to democratize fashion and make shopping fun again. We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can find their must-have fashion essentials online as well as in one of our 1,000 stores located globally.

Old Navy – a brand for everyone, a place for you!

As a Brand Associate your passion for apparel and fashion trends will enable you to drive sales and create a great experience for our customers. Your dedication to providing a neat, clean, organized and safe shopping environment for our customers and team is an important part of creating this experience. As a Brand Associate, you deliver on the customer experience through the 3 Old Navy Standards: Ready, Urgent and Approachable. Your enthusiasm and ability to deliver on these standards will help you grow your career with the Brand.

Brand Associate Attitudes

You are passionate about fashion and apparel and love our products

You build relationships and want to be part of a winning team

You take pride in yourself, your work and the success of your store

You work with drive and energy showing that you have a desire to make a difference

You love your community and actively work to make it better

You take initiative, anticipate needs, and solve problems quickly and efficiently

Brand Associate Job Duties

Greet and engage with the customer at all times, using our product to connect with the customer

Perform tasks as requested of you each shift and that pertain to the successful operation of the business

Listen to the customer and observe non-verbal cues to anticipate service needs

Offer product suggestions and add on additional items when engaging with customers

Maintain a clean and safe environment that prevents loss and minimizes risk

Process cashier transactions quickly, accurately and drive our brand loyalty programs

Keep our product folded, sized, in-stock and organized on the sales floor and up stocks/back stocks

Place styles, sizes and colors of product on the sales floor so they are available for the customer

Welcome customers to the fitting room and keep the area neat, clean and organized at all times

Process all tasks quickly and accurately per company defined policies and procedures, with a focus on customer service and with a sense of urgency and pride

Execute the shipment process to meet productivity and presentation standards

Execute signage and markdown processes accurately and efficiently to meet productivity and pricing standards

Execute the replenishment tasks with attention to detail ensuring all styles, sizes and colors are available

Brand Associate Requirements

Ability to effectively communicate with customers and team members

Ability to lift and carry up to 50 pounds

Ability to effectively maneuver around the sales floor and stockroom

Ability to demonstrate strong customer focused service on and off the sales floor

Ability to work a flexible schedule to meet the needs of the business

Ability to work with/around cleaning chemicals

Providing our customers with an optimal shopping experience is our #1 priority. This job description intends to describe the general nature and level of work people assigned to this job perform. It is not intended to include all duties and responsibilities. The order in which duties are listed is not significant.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

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Gap Inc.

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2 days 13 hours ago

Gap Inc.


Brand Associate - Tech Plaza (New Store) Gap Inc. - Warren, MI, United States


Location: Warren, MI

Company Profile:
Doris and Don Fisher opened the first Gap store in 1969. The reason was simple. Don couldn’t find a pair of jeans that fit. They never expected to transform retail. But they did. Guided by humility, compassion and a strong desire to win, the Fishers grew their company thoughtfully. Customers responded. Today, Gap Inc. is a leading international specialty retailer with six brands – Gap, Banana Republic, Old Navy, Piperlime, Athleta and INTERMIX – more than 3,500 stores and almost 134,000 employees. We’re growing globally, and just within the last few years, we opened our first stores in China and Italy. We're expanding online shopping to customers, too. Today, customers in about 90 countries can buy our products. While many things have changed since 1969, the principles on which we were founded have stayed the same: creativity, delivering results, doing what’s right and always thinking of our customers first.