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Lithia Motors

Body Shop Estimator

Lithia Motors - Portland, OR

Overview
Lithia Body & Paint of Portland/Lithia CDJR of Portland
 
Body Shop Estimator
 
Lithia Auto Stores embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun.  Explore new opportunities with one of the largest and most successful retail automotive teams in the nation.
Job Description
Responsibilities:

Identify, confirm and offer resolutions to customer concerns.
Estimate repair needs to customer based on vehicle inspection.
Serve as the communication between the customer and the technician.
Answer incoming telephone calls in a friendly and professional manner in accordance with Incoming Telephone Calls standards (ITC).
Follow the Initial Customer Contact (ICC) process
Write accurate repair orders using ProfitNet and ADP
Write accurate Estimates utilizing the three major estimating systems:

Pathways
Mitchell
Audatex

Follow the Interim Customer Contact (ICC2) process
Follow the Customer Delivery (CD) process

Qualifications:

Communication skills \u2013 communicates effectively with others.
Time management \u2013 managing one\u2019s own time and time of others.
Typing \u2013 ability to type efficiently in order to enter repair orders.
Mathematics \u2013 calculating service costs and counting change.
Basic computer skills

Why Lithia?
We are an exciting, dynamic, and highly successful team and (LAD) a member of NYSE.  We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets.  We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.
 
We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful.  Our offerings include:

Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs

Lithia Auto Stores is an equal opportunity employer and a drug free work place.  A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.
 

13 days 9 hours ago

Lithia Motors

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Body Shop Estimator Lithia Motors - Portland, OR, United States

   

Location: Portland, OR

Company Profile:
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.