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Microsoft Corporation

Biomedical Equipment Technician III - Healthcare Technologies

Microsoft Corporation - Knoxville, TN


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About Healthcare Technologies

Aramark’s Healthcare Technologies business is one of the largest independent providers of healthcare technology management solutions in North America, providing tailored solutions for Clinical Equipment Optimization, IT Integration, Capital Planning and more. Through our world class Technology & Innovation Center in Charlotte, North Carolina, we underscore our commitment to providing customers with deep technical expertise and insight-driven innovation. Learn more about us by watching this video at and visit us on the web at .

Position Summary

Maintains clinical equipment through the effective use of the Medical Equipment Management Program and HCT business standards. Performs a variety of routine tasks associated with the installation, maintenance, calibration and repair of complex biomedical equipment. May participate in the evaluation and selection of new equipment, accessories, and supplies. Coordinates special projects and performs technical tasks. Provides technical guidance to other BMET I or BMET II employees in the department. Adheres to instructions and corporate policies, and demonstrates professionalism with integrity in all interactions with customers and staff.

Essential Functions


Serves as a resource and provides technical guidance, mentoring, and assistance to other employees in the department.

Conducts departmental rounds throughout the medical facility and provides consistent feedback to user departments on the status of repairs and other maintenance activities

Demonstrates exceptional customer service, while interacting effectively with physicians, nurses, patients, residents, visitors, staff and the broader health care community.

Conducts cross training in the techniques of testing, calibrating, operating and troubleshooting biomedical systems for less experienced BMET’s.

Serves as a reference source for clinical engineering and clinical staff with regards to appropriate procedures for the operation and maintenance of clinical equipment.

Works with sales and service representatives of biomedical equipment.

Serves as a member or advisor to the hospital’s Risk Management, EOC (Environment of Care) and/or other appropriate committees, as needed.

Services as project leader for small technical projects within the hospital.

Leads conversations with the client dealing with escalated service events.


Performs assigned duties in accordance with manufacturers’ recommendations and other established policies and procedures, including scheduled maintenance, equipment inspection, repairs, adjustments, calibrations and safety testing of more complex classes of biomedical equipment, including ventilators and anesthesia.

Assists with the administrative responsibilities of the department, including work order control, maintenance history records, SM and safety inspection requests and repair parts inventory records.

Possesses knowledge of electrical safety theory, and performs repairs and electrical safety testing on biomedical instrumentation.

Provides strong verbal/written communications consistent with assigned tasks.

Establishes and maintains supporting technical literature.

Assists in the evaluation of new equipment, accessories and supplies, and orders parts and supplies necessary for the servicing of biomedical equipment.

Uses office automation hardware, software and diagnostic service software appropriate to the equipment being serviced.

Investigates safety issues, hazards and equipment incidents.

Operational Quality

Makes decisions based on clear instructions and operational rules and procedures.

Shows initiative, follows established procedures, and works in a safe manner.

Documents time and expenses in a timely and accurate manner.

Prioritizes work load effectively with minimal supervision.

Adheres to performance metrics of SM completion, call closure, parts returns, ETTR & uptime and others as assigned.

Supervises, mitigates and maintains quality control of services provided by outside vendors, and obtains service reports in a timely manner.

Assists in the maintenance of a calibration program for electronic and safety testing equipment used by the department.

Maintains knowledge of current regulatory agencies, and the policies, codes, standards, and regulations that apply to the clinical equipment.

Establishes equipment performance baselines, including the documentation of inspections and evaluations.

Interprets test results and makes recommendations to solve performance deficiencies.

Deliver Financial Commitments

Maintains timely, accurate and thorough documentation required by management, as outlined in current policies and procedures.

Demonstrates initiative and responsibility for planning, time utilization and cost containment.

Demonstrates working knowledge of accounts payable and budgeting processes.

Assists in a consultative capacity in the evaluation of purchase specifications for new equipment.

Provides input for service delivery on equipment supported.

Maintains line of sight to Outside Purchase Services (OPS) expenditures, and helps to ensure that all OPS activities are closely monitored and controlled.

Intermediate knowledge of Computerized Medical Maintenance System (CMMS).


Knowledge, Skills and Abilities

Excellent oral and written communication skills.

Knowledge of applicable trade areas.

Listening skills.

Organizational skills.

Analytical Skills.

Intermediate computer skills (MS Word, Excel, Outlook required).

Results Oriented.

Maturity, self-development, and integrity.

Ability to deal with high-stress/pressure situations.

Ability to manage complex customer situations.

The ability to read and understand information and ideas presented in writing.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Determining the kind of tools and equipment needed to do a job.

Basic CE-IT knowledge.

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Education & Experience

Associate’s degree in biomedical equipment technology or electronics and 5 years of experience in the repair and maintenance of medical equipment.


7-9 years military training, or other experience in the repair and maintenance of medical equipment.

Active CBET certification is preferred.

Working familiarity with all current accreditation standards such as TJC, DNV, or others preferred.


Should have a working knowledge of more complex general biomedical safety equipment, such as a spectrum analyzer, patient simulator, and lung simulator.

Travel & Other Requirements

Valid Driver’s License may be required.

Up to 30% of day-to-day work may be spent traveling.

May be required to work flexible hours, including on-call and overtime.

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

5 days 19 hours ago

Microsoft Corporation


Biomedical Equipment Technician III - Healthcare Technologies Microsoft Corporation - Knoxville, TN, United States


Location: Knoxville, TN

Company Profile:
Microsoft Corporation develops, licenses, and supports software, services, and hardware devices. Its Windows division offers Windows operating system; Windows Services suite of applications and Web services, including and SkyDrive; Surface RT and Pro devices; and PC accessories. The company’s Server and Tools division provides server software, cloud-based services, and solutions; and training and certification to developers and information technology professionals, as well as builds standalone and software development lifecycle tools for software architects, developers, testers, and project managers. Its products include Windows Server operating systems, Windows Azure, Microsoft SQL Server, Windows Intune, Windows Embedded, Visual Studio, System Center products, Microsoft consulting services, and Premier product support services. The company’s Online Services division offers online information and content, including Bing, Bing Ads, and MSN. Its Microsoft Business division provides software and online services, such as Microsoft Office system consisting of Microsoft Office, SharePoint, Exchange, Lync, Yammer, and Microsoft Office project and office Visio; and Microsoft Dynamics business solutions, including Microsoft Dynamics ERP and Dynamics CRM, as well as Microsoft Office Web Apps and Microsoft Office 365, which are online service offerings. The company’s Entertainment and Devices division offers products and services designed to entertain and connect people. Its products include Xbox entertainment platform, including Xbox 360 gaming and entertainment console, Kinect for Xbox 360, Xbox 360 video games, and Xbox 360 accessories; Xbox LIVE; Skype; and Windows Phone. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online. It has a strategic partnership with DocuSign, Inc. and Ooyala. Microsoft Corporation was founded in 1975 and is headquartered in Redmond, Washington.