Live chat

Billing & Claims Analyst

Metro Dentalcare - Wakefield, MA

American Dental Partners’ vision is to be the leading business partner to multidisciplinary dental group practices in the nation. Our mission is to elevate the practice, profession and delivery of oral care. For 20 years and counting, we’ve empowered and supported our team members with leading edge technology, professional development, and education to build healthy, enduring community based dental group practices. American Dental Partners (ADPI) is affiliated with 23 dental group practices, which have approximately 300 dental facilities in 21 states and is a leading provider of practice management services, capital, systems and support staff to dental group practices across the country. Our commitment to people development sets us apart from other employers

The Billing & Claims Analyst is responsible for the timely processing and follow-up on claims submitted to insurance companies and other entities for payment. The Analyst will also be responsible for performing a more in-depth review of claims to determine appropriate actions to recover claim payments. They will also provide audit and metric reports for revenue cycle benchmarks.


Reviewing and preparing claims for electronic and hard copy billing submission

Submit on a timely basis to insurance companies’ dental and medical claims for processing.

Identifying and correcting billing errors and resubmitting claims to insurance carriers

Providing review and remittance advice for payment errors, denials, and under payments

Acting cooperatively and courteously with patients, visitors, co-workers, and management

Initiating appeals when necessary

Follow up on unpaid claims within standard billing cycle time frames.

Read and evaluate Explanation of Benefits (EOB) for accuracy and determination of appropriate follow up actions with insurance companies.

Call insurance companies regarding payments and denials and to check on EOBs.

Identify and bill secondary or tertiary insurances.

Answer all patient or insurance company telephone inquiries pertaining to assigned accounts.

Analyze medical records and other information for determination of appropriate appeal process.

Work claim denials and research to follow-up and resolve denied claims

Research and follows-up on client questions regarding statements

Update the billing system with changes to insurance information and notes regarding progress as well as alerts for Operations staff to collect on co-pay, etc.

Balance new work and follow up accounts within workload.

Required Skills

1 year of similar job experience.

High School Diploma or equivalent.

Knowledge of dental terminology and insurance.

Experience in claims follow up with insurance payers.

Knowledge of healthcare or dental billing and collection processes.

Working knowledge of MS Excel and Word.

Familiarity with insurance claim processing.

Familiarity with dental terminology.

Understanding of financial transactions and administrative processes, including working knowledge of MS Excel and Word.

Experience implementing and maintaining computerized systems and processes.

Job Location

Wakefield, Massachusetts, United States

22 days 23 hours ago

Metro Dentalcare


Billing & Claims Analyst Metro Dentalcare - Wakefield, MA, United States


Location: Wakefield, MA

Company Profile:
Metro Dentalcare offers convenience for your life with more than 39 offices throughout the Minneapolis and St. Paul metro area offering flexible hours including early morning, evening and Saturday appointments. Whether you work or live in Elk River or Eagan, Shakopee or Stillwater, or anywhere in between, Metro Dentalcare has a location near you.