Billing AnalystYahoo!, Inc. - Omaha, NE
Oath, a subsidiary of Verizon, is a values-led company committed to building brands people love. We reach over one billion people around the world with a dynamic house of 50 media and technology brands. A global leader in digital and mobile, Oath is shaping the future of media.
About the Role
If you are looking for a role that utilizes relationship building and problem solving skills, attention to detail and a strong focus on process improvement...the Billing & Adjustments Analyst at Oath may be the perfect fit! This role is client-facing, partners with Sales & Account Management and will allow you to see all angles of the Oath media business including invoicing, revenue adjustments, credit memos, contract reviews, insertion orders and client communications. This role has a direct impact on revenue, client relationships and the perception clients have of Oath.
About the Team
The Billing & Adjustments Analyst is part of the Oath Order to Cash (OTC) team, which is responsible for all the activities related to delivering services to, and collecting payment from, our clients. Five primary teams make up the OTC department - Credit Verification, Order Quality, Billing & Reporting, Collections and Cash Application. The faster and more efficient our ordering process is, the happier and more loyal our clients will be to Oath and the company's future revenue growth.
About the Company
Verizon completed the acquisition of Yahoo in June 2017, and has combined the best of AOL and Yahoo to create a new subsidiary, Oath - a diverse house of more than 50 media and technology brands that engages more than a billion people around the world. The Oath portfolio includes HuffPost, Yahoo Sports, AOL.com, MAKERS, Tumblr, BUILD Studios, Yahoo Finance, Yahoo Mail and more, with a mission to build brands people love.
Build strong relationships with Sales, Billing, Credit, Collections and Cash Applications teams to achieve overall Order to Cash process efficiency
Serve as single point of contact for escalated client issues including reconciliation questions, collections initiatives and client-requested enhancements
Perform detailed reconciliation and review across third party ad campaigns for all Oath products
Utilize technical expertise in Oath ad serving technology and third party serving systems to ensure invoice accuracy
Train Sales and Account Management personnel on process workflow considerations
Collaborate with clients and Sales on adjustment requests, review details and make determinations on processing levels in accordance with Oath policy
Interpret and implement new billing processes and standards as new products are onboarded, which can often require partnering with OMS Administrators and/or Corp Applications
Contribute to user acceptance testing as systems, processes and products evolve
Create process documentation as Oath creates/updates products
Partner with Revenue Accounting to resolve deferred revenue reconciliation issues
Collaborate with Collections and clients to resolve invoice disputes
Perform internal and SOX compliance testing, including population reporting, sample support pulls and walkthroughs of audit documentation with internal and external auditors
Evaluate audit findings and implement appropriate corrective actions, as needed
Relentless Process Improvement Focus - must have proven experience improving processes resulting in time/cost savings
Bachelor's Degree or equivalent preferred
Experience reviewing client contracts, terms & conditions and contractual financial details
Proven experience working with key controls, internal/external auditors, populations, support and SOX testing
Understanding of billing and revenue processes
Previous relevant experience with full ownership of end to end process required
Outstanding MS Excel skills
Meticulous attention to details
Knowledge of large ERP system (ie. Oracle, SAP, etc.) preferred
Previous experience with Ad Servers is a distinct advantage
Oath is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Oath is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. Please let us know if you need a reasonable accommodation to apply for a job or participate in the application process. Currently work for Oath? Please apply on our internal career site.
9 days 6 hours ago
Please review all application instructions before applying.
Yahoo is focused on making the world's daily habits inspiring and entertaining - whether you're searching the web, emailing friends, sharing photos with family, or simply checking the weather, sports scores or stock quotes.
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