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American Airlines

Bilingual Customer Service Agent (Cantonese Speaker Required) - Military veterans preferred

American Airlines - Los Angeles, CA

The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement\u00a0
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Promotes and sells air travel to the traveling public or freight forwarders. Provides assistance with passenger check-in and cargo acceptance. Interprets government rules and requirements for domestic and international travel or cargo shipments. Meets and dispatches aircraft within established times. Provides assistance to distressed passengers and customers. Protects company property and revenue. Provides for safe travel. Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks. Uses organizational skills to perform multiple tasks within a limited time period. Is self-motivated and requires minimal supervision. Responds and assists during security and emergency situations. Follows internal/external policies and procedures. May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers. May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions.
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Qualifications:
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High school diploma or GED
Read, write, fluently speak and understand the English language
Bilingual language skills required in some locations
Applicable valid drivers license as required by local authorities
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Ability to work irregular and/or extended hours, including weekends and holidays
Must report to work on a regular and timely basis

\u00a0*Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.

10 days 7 hours ago

American Airlines

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Bilingual Customer Service Agent (Cantonese Speaker Required) - Military veterans preferred American Airlines - Los Angeles, CA, United States

   

Location: Los Angeles, CA

Company Profile:
At the company's annual meeting in May 1982, stockholders approved a plan of reorganization under which a new holding company, AMR Corporation, was formed and became the parent company of American Airlines. The reorganization took effect on Oct. 1, 1982. The formation of AMR had no effect on day-to-day operations of American, but it did – and still does – provide the company with access to sources of financing that otherwise might not be available. The holding company structure also allows the company to take advantage of appropriate new opportunities. The name "AMR" was taken from the airline's three-letter New York Stock Exchange trading symbol. It simply stands for "American."