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Bloomingdale's, Inc

Bedding and Bath Sales Professional, Full Time: Bloomingdale's Orlando, FL

Bloomingdale's, Inc - Orlando, FL

Job Overview:

If you want to build meaningful relationships and make fashion personal, fun and aspirational, why not put that creative energy to work and join our team of approachable customer oriented, style conscious professionals. Work in a collaborative environment of problem solvers and flawless executers that drive the business forward through energy, effort and good humor. As a Sales Professional at Bloomingdale's your primary focus is to build and maintain relationships with our customers. You are the most critical link in ensuring that our customers' experience in our store is nothing other than outstanding. You will become a part of a dynamic selling environment where your fashion sense and selling experience will make you an important part of our team. A Bloomingdale’s Sales Associate builds and maintains a loyal client base, provides clients with product knowledge, calls clients for events and the arrival of new merchandise and works as part of a team to meet individual, department and store objectives. The Sales Professional delivers the Bloomingdale’s brand to our customer in the way she/he wants to receive it. The Sales Professional is responsible for delivering the Bloomingdale’s in-store experience and is aware, understanding and supportive of all channels available to shop.  Perform other duties as assigned.

All hourly associates are eligible to receive a quarterly bonus incentive, colleague discounts and the opportunity to be a part of an iconic brand. Certain criteria must be met to receive the quarterly bonus incentive.

Essential Functions:

FUELED BY THE POWER OF RELATIONSHIPS

Impress the Customer

Connect with the Customer, welcome and engage with genuine warmth and interest

Offer as much or as little service as the customer wants

Put personality and unique characteristics into interactions with customers, use creative energy

Actively maintain the appearance of the selling floor: meet merchandise and service standards by helping to straighten merchandise, fill in stock as needed, and clean up fitting rooms and wrap stands

Sell the Bloomingdale’s Experience

Introduce the customer to other departments, services, and sellers

Sell the Bloomingdale’s Loyalist Charge Card as the best way to shop at Bloomingdale’s

Inform every customer of the Loyalist program benefits and offer to redeem rewards

Support the use of fulfillment tools and multiple channels to meet the customers need

Utilize selling technology to meet the needs of the customer

Develop a personal clientele that drives business and achieves clienteling goals

Steadily grow # of clients and average client volume over time

Prioritize the development of 4 visit clients and Top of the List clients

Actively use the b-connected client book to manage follow up and targeted outreach

Actively use email as a key communication tool in relationship building

Develop and maintain positive working relationships in own area and throughout the store

DRIVEN BY OUR DESIRE TO WIN

Achieve store Net Promoter Score goal

Achieve Personal Sales goals, department goals, store goals

Achieve Loyalist goals

Deliver all performance metrics

COMMITTED TO A CULTURE OF COLLABORATION

Proactively work to become a product expert in assigned area and in related products

Develop and use your Fashion Voice

Discover the needs of the customer: Ask questions, listen and learn

Respond to the needs of the customer: Take confident selling action. inform, suggest, and inspire to build the sale

Connect Customer with Product, whatever channel or location it comes from

Actively participate in the merchandising of product on the sales floor according to visual standards

Take the opportunity to learn about new product and how to sell it

Qualifications:

Education/Experience:

HS Diploma or equivalent

Communication Skills: 

Able to easily engage in conversation

Social ease and quick response to customer needs and inquiries

Able to maintain composure in difficult situations

Detailed oriented about product knowledge

Able to communicate effectively with customers, peers and management

Mathematical Skills:        

Basic math functions to operate register, handle money and make change

Able to use a calculator

Reasoning Ability:

Able to work independently and as part of a team in a learning environment

Physical Demands: 

Constant moving and standing

Able to lift 10 lbs.

Able to reach, grasp, stoop, kneel, crouch and climb ladders

Other Skills:

Able to use and navigate multiple technological devices

Ability to sell and build a sale through conversational interaction

Enjoys meeting and interacting with customers; demonstrates strong interpersonal skills

Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures

Work Hours:

Ability to work a flexible schedule based on department and store/company needs which may include day, evening, weekends, and/or holidays

Regular, dependable attendance and punctuality is required

This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

16 days 7 hours ago

Bloomingdale's, Inc

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Bedding and Bath Sales Professional, Full Time: Bloomingdale's Orlando, FL Bloomingdale's, Inc - Orlando, FL, United States

   

Location: Orlando, FL

Company Profile:
Bloomingdale's, a leader in department store fashion, serves customers through 40 stores in 12 states. It focuses on upscale fashion apparel and home-related goods, with an emphasis on distinctive merchandise offerings. Known worldwide for its fashion sense and merchandising savvy, Bloomingdale's helped launch the careers of many now-famous designers. Among them are Ralph Lauren, Tommy Hilfiger, Calvin Klein and Donna Karan. New designers are being showcased today at Bloomingdale's and could well be the stars of tomorrow. Bloomingdale's is led by Chairman Michael Gould and President Tony Spring.