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Group 1 Automotive

Automotive Service Advisor - Ford of Escondido

Group 1 Automotive - Escondido, CA

Automotive Service Advisor - Ford of Escondido




Ford of Escondido is part of Group 1 Automotive’s Fortune 500 dealership and collision center network with over 160 locations in the United States, United Kingdom and Brazil. We are looking for talented and motivated individuals to join our team and help our growing service business drive customer loyalty by providing an exceptional customer experience to each and every guest. Our Automotive Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day.


Service Advisor University – Paid for by Group 1 Automotive

Performance / longevity bonuses

Health, Dental, Vision, Life and Disability Insurance

401(k) with company match

Paid Time-off

Employee stock purchase plan

Employee vehicle purchase program

Setting, confirming and preparing for appointments to expedite the customer’s service experience

Greeting customers in a timely and friendly manner

Determining vehicle needs based on customer information, a vehicle walk-around and a technician’s multi-point inspection

Producing repair orders for customers with full transparency including cost and time estimates

Communicating frequently with Technicians and Parts Associates to ensure timely completion of work

Follow-up with customers on the status of their vehicle

Gaining superior product knowledge to effectively help customers with service maintenance requirements and warranty information

High School diploma or equivalent

Strong desire to provide an exceptional customer experience

Ability to achieve targeted goals

Ability to thrive in a fast-paced environment with demonstrated communication and interpersonal skills

Valid in-state driver’s license and must maintain an acceptable, safe driving record

All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment

If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

Group 1 Automotive is an Equal Employment Opportunity employer.


ID: 2018-6177

External Company Name: Group 1 Automotive, Inc.

External Company URL:

Street: 1717 Auto Park Way

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23 days 21 hours ago

Group 1 Automotive


Automotive Service Advisor - Ford of Escondido Group 1 Automotive - Escondido, CA, United States


Location: Escondido, CA

Company Profile:
Houston-based Group 1 Automotive, Inc., an international, Fortune 500 automotive retailer, is a leading operator in the automotive retailing industry. Since its initial public offering in October 1997, Group 1 has grown to become the third largest dealership group in the United States and has expanded into the United Kingdom and Brazil. The company has achieved its success through a strategy that leverages management experience and emphasizes geographic and brand diversity, interrelated revenue streams, operational efficiencies and the prudent deployment of capital.