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Coach, Inc.

Associate Product Manager, Global Digital Innovation

Coach, Inc. - New York City, NY

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose:

The Associate Product Manager on the Global Digital Innovation team will be responsible for supporting and executing initiatives on the roadmap, and ensuring a seamless customer experience across all digital properties. Coach’s digital landscape includes sites managed in North America, Europe, Asia as well as other international markets. This position will require strong partnership and collaboration with cross-functional teams to drive brand and commerce initiatives.

The successful individual will leverage their proficiency in Digital to...

Manage development and launch of new enhancements, features and functionality across marketing and ecommerce sites

Assist with creation of product roadmaps and user experiences by conducting research, analyzing the market and engaging with key stakeholders

Analyze user feedback and metrics to inform future iterations and continually evolve experiences

Partner with business, creative, UX, IT and Customer Service teams in order to create seamless end to end experiences

Produce detailed requirements and specs for new features

Manage operations that are required from new product builds

Create and manage timelines, track deliverables, and proactively follow-up with all partners to meet deadlines

Perform Quality Assurance testing and approval on the launch of new enhancements

The accomplished individual will possess...

Creative problem solver with the ability to prioritize initiatives and anticipate business needs

Ability to build effective partnerships and interact successfully with diverse individuals at all levels

Success in multi-tasking with attention to detail

Effective troubleshooting skills; the ability to overcome obstacles to complete a project

Prior experience with Salesforce Commerce Cloud platform and Google Analytics 360 preferred

An outstanding professional will have...

Bachelor’s Degree with at least 2-3 years’ experience in a product management or ecommerce role

Excellent written and verbal communication skills

Strong leadership skills

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. #LI-NH1 Visit Coach at www.coach.com.

12 days 15 hours ago

Coach, Inc.

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Associate Product Manager, Global Digital Innovation Coach, Inc. - New York City, NY, United States

   

Location: New York City, NY

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