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Diebold, Incorporated

Associate Physical Security Technician - North Denver, CO

Diebold, Incorporated - Denver, CO

Job Description:

Are you looking for a real opportunity? It’s time to consider Diebold Nixdorf! As a global leader in integrated self-service solutions we offer employees more – more recognition, more rewards, more opportunities. Here’s your chance to join our dynamic team!

Right now, we are seeking a Physical Security Technician who will provide on-site maintenance and repair services to Diebold Nixdorf customers within an assigned territory. In this role, you will perform intermediate level maintenance on assigned products, such as safes, locks, under-counter teller equipment, safe deposit boxes, and vaults. You will be expected to follow call handling and call closure procedures consistently while promoting a high quality of service. In addition, you will prioritize calls and act decisively on behalf of the customer from call origination to call closure.

Your essential functions will include:

Conduct cleaning and drilling of safe deposit boxes.


Provide key duplications.

Change batteries on electronic locks

Clear jams in After Hours Depositories

Conduct cleaning and basic maintenance of vaults, safe deposit boxes and undercounter teller equipment

Install lock and door hardware to include mechanical and electronic door locks, door closures, emergency exit devices and DETEX alarms.

Install CENCON locks on ATM chest

Install new locks on safes and chests

Assist in simple and complex installations

Engage in team meetings to drive performance improvements

Achieve monthly service performance metrics

Use various hand and power tools; occasionally using ladders

Maintain parts inventories and anticipate parts required to meet or exceed goals. Assist in inventory management for the service 


Act as a Notary during service calls where required by customer

Customer Service is a key part of this role. Our technicians must be able to maintain positive interaction with the customer during a service call, customer meetings, and while conducting customer training. If you have the skills and experience to excel in this position, we want to hear from you!

Technician requirements:

Minimum of 1 year vault, safe, lock maintenance and troubleshooting experience


Intermediate PC skills using Microsoft Office tools and the ability to navigate through          hand held devices applications.

Must be able to read blueprints for drill point requirements.

Must display a strong sense of urgency, organizational skills, and maintain a                    professional presence.

Must function in a team environment, demonstrating the ability to receive direction from and provide assistance to other team members.

Demonstrate initiative by escalating and resolving issues at the service call level.

May be required to obtain a Notary Public designation in areas where required by customer.

Ability to stand for long periods of time, occasionally lifts heavy loads, bend, stoop, and reach required.

Ability to pass MVR, background and drug test.


At Diebold Nixdorf, we understand that our employees are our most valuable resource. That’s why we offer competitive compensation packages and a supportive environment with good work-life balance. In addition, we provide opportunities for growth and development so that our employees can continually develop their competencies, skills, and talents, and pursue advancement opportunities.

Benefits include:

401(k) Savings Plan

Employee Stock Purchase Plan

U.S. Savings Bonds

Educational Assistance

Long-Term Disability Plan

Salary Continuation Plan

Flexible Spending Accounts

Employee Assistance Program

Adoption Assistance

College Scholarship Program

Life Insurance

Diebold Nixdorf, Incorporated is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, genetic information, disability or protected veteran status.

10 days 11 hours ago

Diebold, Incorporated


Associate Physical Security Technician - North Denver, CO Diebold, Incorporated - Denver, CO, United States


Location: Denver, CO

Company Profile:
​For more than 150 years, Diebold, Incorporated, has brought together a combination of innovation, expertise and quality service to become a global leader in providing integrated self-service solutions, security systems and services. Headquartered in North Canton, Ohio, Diebold employs approximately 16,000 employees, with representation in more than 90 countries worldwide. In 2012, Diebold reported total revenues of U.S. $3 billion.