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Amica Mutual Insurance Company

Associate National Billing Representative

Amica Mutual Insurance Company - Carmel, IN



Location: Carmel, IN

Are you looking for a job in a growing industry with new products, new markets and new technology?

With locations across the country, Amica Mutual Insurance Company offers opportunities to join this dynamic field with a financially strong and respected insurance provider. Amica, based in Lincoln, RI, is a national writer of auto, home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, offers a full line of life insurance products.

We are recognized as a leader in customer service and credit this success to our 3,700 employees in 44 offices across the country. Our benefits package includes high-quality medical, dental and vision coverage, short-term and long-term disability insurance and more.

Our office located in Carmel, IN is seeking an Associate National Billing Representative. This entry-level position involves providing exceptional customer service through the handling of inbound and outbound telephone billing service calls. This position will assist customers with over-the-phone payments, enrollment in the automatic payment plan, issuance of duplicate bills and the handling of other billing concerns as well as the documentation of these actions. May also be called upon to handle other duties as required.

A comprehensive 3-week training period will be provided. The training schedule will run from Tuesday-Saturday, 3:00 pm to 10:30 pm, followed by assignment to the regular schedule.

The regular schedule is: Monday – Saturday 3:00 pm – 10:30 pm with a flex day off of either Tuesday, Wednesday, or Thursday.

This 37.50 hours work week requires excellent math and interpersonal written and verbal communication skills. Requires regular weekend and holiday coverage as dictated by business needs. Knowledge of Excel, Word and Outlook. Previous customer service experience is a plus.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, religion, sex, color, national origin, ethnicity, age, genetic information, disability or sexual orientation. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.



4 days 14 hours ago

Amica Mutual Insurance Company


Associate National Billing Representative Amica Mutual Insurance Company - Carmel, IN, United States


Location: Carmel, IN

Company Profile:
With more than a century of business know-how to our name, Amica is the oldest mutual insurer of automobiles in the country. We also offer home, marine, personal umbrella liability and life insurance products. Our employees are the key to providing exceptional service to our loyal policyholders.