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Altria Group, Inc.

Associate Manager Business Support

Altria Group, Inc. - Richmond, VA

Job Description

We are currently seeking a highly qualified Associate Manager, Business Support with experience in Sales application management to join our Sales Infrastructure department in Richmond, VA. The selected candidate will play a key role in the design, development, testing and support of applications used by our operating companies, field sales force and trade partners.

Specific accountabilities include:

• Gathering and documenting system business requirements for AGDC sales systems, including integration with relevant Brand, Merchandising, Field Sales Force and Trade Partner end users.

• Designing web-based and mobile applications in support of AGDC business processes executed by AGDC HQ employees, Field Sales Force employees and AGDC’s Retail and Wholesale Trade Partners.

• Delivering and tracking progress for AGDC IT projects, overseeing the work of internal IT support resources as well as IT vendors across a suite of AGDC applications.

• Coordinating application testing activities for new implementations and lifecycle changes for existing applications.

• Providing end-user support for business issues encountered by users interacting with the AGDC suite of applications.

• Developing communication and training plans for system releases and enhancements to AGDC HQ, Field Sales and Trade Partner users.

Specific Skills

Qualifications include:

• A Bachelor’s Degree in Information Technology, Computer Science, Market Information, Marketing or Business Management is preferred.

• 5 years of relevant professional experience supporting Sales applications, including application development project management experience.

• Strong analytic, critical thinking and problem-solving skills.

• Experience with multiple database technologies and data analysis tools.

• Experience with web and mobile application design principles and processes.

• Demonstrated ability to collaborate effectively across functions and with most senior levels of the organization.

• The ability to lead and inspire others with engaging written, oral and presentation skills, including clear communication of technical concepts to a non-technical business audience.

Altria Group is a FORTUNE 200 company that owns the premier tobacco companies in the United States including Philip Morris USA, U.S. Smokeless Tobacco Company, John Middleton and Nu Mark. The companies’ brands include Marlboro, Copenhagen, Skoal, Black & Mild, MarkTen and VERVE. Altria also owns Ste. Michelle Wine Estates, one of the country’s top premium wine producers, and Philip Morris Capital Corporation, an investment company. Altria’s mission is to own and develop financially disciplined businesses that are leaders in responsibly providing adult tobacco and wine consumers with superior branded products.

Altria Group Distribution Company’s role is to provide sales, distribution and consumer engagement services for Altria’s tobacco operating companies. At Altria Group Distribution Company, we recognize that our people are the reason we achieve our business goals. We believe in developing the leadership potential of our employees by providing them with opportunities for training, development and advancement.

In addition to the opportunity to apply and develop your skills toward key business objectives, we offer an excellent compensation package including a competitive base salary, comprehensive health/vision/dental insurance, participation in our incentive compensation and deferred profit sharing program as well as a relocation assistance package.


Each Altria company is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class.

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Location: Richmond, VA

Company Profile:
Altria Group is focused on setting standards and priorities for our companies, including valuing and respecting employees, working to reduce the harm associated with cigarettes and other tobacco products and partnering locally to improve the quality of life in the communities where we do business.