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Automatic Data Processing, Inc.

Associate Insurance Service Representative

Automatic Data Processing, Inc. - Louisville, KY

Unlock Your Career Potential: Customer Service at ADP. It's all about enabling our customers to be more effective employers. Our Customer Service team makes it happen by collaborating with customers and other ADP colleagues to ensure our products and services deliver winning results. Did you know that the vast majority of our customers are not only satisfied, they'd recommend ADP to someone else? You will be the one providing the on-the-spot support that makes our integrated solutions stand out in today's increasingly competitive global marketplace.
ADP is hiring and Associate Insurance Service Representative. In this position, you'll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You'll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.
RESPONSIBILITIES:

Provide Tier 1 customer support
Respond to basic inquiries regarding ADP products
Resolve routine customer concerns with pre-defined solutions
Handle customer inquiries that could require data entry changes
Answer non-technical questions regarding ADP products and questions that cannot be handled by associate specialists as appropriate
Learn and navigate ADP systems in order to respond to issues

QUALIFICATIONS REQUIRED:

At least 1 year of previous experience or a Bachelor's degree.
Must obtain Life / Health insurance producers license. If you are not currently licensed, ADP will support you in through testing if hired.
Strong client relationship and interpersonal skills.
Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards.
Demonstrated ability to learn and apply basic concepts in new situations.
Organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner.
Ability to collaborate and work in a team environment as well as work independently and make sound decisions.

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16 days 22 hours ago

Automatic Data Processing, Inc.

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Associate Insurance Service Representative Automatic Data Processing, Inc. - Louisville, KY, United States

   

Location: Louisville, KY

Company Profile:
ADP® (NASDAQ: ADP), with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing and human capital management solutions. Leveraging over 60 years of experience and a global footprint spanning more than 40 countries, ADP offers a wide range of human resource, payroll, talent management, tax and benefits administration solutions from a single source, and helps clients comply with regulatory and legislative changes, such as the Affordable Care Act (ACA). ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers throughout the world. For more information about ADP or to contact a local ADP sales office, reach us at 1.800.225.5237 or visit the company's Web site at www.adp.com.