Associate ECommerce Product ManagerDICK'S Sporting Goods. - Pittsburgh, PA
Manages medium projects through product development lifecycle: Develops business requirements, meets with stakeholders, documents process flows, creates wire frames, writes product specification, and projects through development, QA, User Acceptance Testing and launch. Conducts pre/post launch analysis to measure success of project. Specifies website requirements by conducting market research, analyzing competitors, and maintaining a strong understanding of best in class website UI design.
Job Duties & Responsibilities
Manages medium sized projects through product development lifecycle:
Manages projects through product development lifecycle: Develops business requirements, meets with stakeholders, documents process flows, creates wire frames, writes product specifications, and projects through development and launch.
Conducts pre/post launch analysis and reports back to management.
Manages User Acceptance Testing Process for medium sized projects:
Summarizes and documents business/user cases required to properly test new product functionality. Documents data flow, use cases, test scripts, and customer interaction scenarios.
Conducts User Acceptance Testing by actualizing script on new product. Documents bugs and defects by documenting steps to recreate defects or providing detailed descriptions to development team and project manager. Works with developers to recreate defects, fix any said issues, and keeps a running history of actions taken to resolve. Goal of launching new product with zero defects.
Responsible for post launch defect tracking and validation during warranty period.
Analyzes on-going website performance:
Monitors KPI for each product under their control. (e.g. homepage, reviews, cross-sells, checkout, page & asset load time)
Works with analytics and dev team to ensure Omniture tags are in place during coding stage of project.
Identifies opportunities to innovate and improve the website.
Analyze & Assess inbound project request
Works hand in hand on a daily basis with the eCommerce Product, Project, and IT teams to identify areas of opportunities (navigation, filters, search, new functionality).
Regularly shops dsg.com and competitors for functionality and ideas.
Bachelor's Degree in marketing, business, ecommerce, technology
2 - 4 years of product management experience for a consumer facing website (preferably ecommerce) with a proven track record of successfully launching new product features
Proficiency in Microsoft Office Suite
Expert level of proficiency with Photoshop
Knowledge, Skills & Abilities
Excellent written & verbal communication skills
Customer service oriented
Self-motivated and results oriented
Problem solving & troubleshooting capabilities
Project management knowledge
Superior organizational skills
9 days 3 hours ago
applyAssociate ECommerce Product Manager DICK'S Sporting Goods. - Pittsburgh, PA, United States
DICK’S Sporting Goods was founded in 1948 when an 18 year-old Dick Stack was working at an Army surplus store in Binghamton, New York. An avid fisherman, Dick was approached by the store owner to come up with a list of products needed to get into the fishing tackle business. After Dick presented his suggestions, the owner told him he was a dumb kid and had no idea what he was doing. Dick was upset and promptly quit. He went to his grandmother’s house where he spent a lot of time as a kid and told her what had happened.
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