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Metropolitan Life Insurance Company - MetLife

Assistant Vice President, Business Planning - Global Technology Services

Metropolitan Life Insurance Company - MetLife - Cary, NC

Role Value Proposition:

The role will report directly to the SVP of Technology Services and support the delivery of shared business functions for IT.  This role will act as the liaison between the SVP, Technology Services, and other organizations, both internal and external.  Role will coordinate strategic planning for department and support operational delivery of defined strategies.  In addition, role will frequently facilitate messaging of complex IT initiatives to executive leadership.  The role will require high business acumen, proven communication, partnership, and problem-solving skills.

Key Responsibilities:

Responsible for leading the strategic planning process for the Technology Services department and bringing an iterative approach to strategic planning, visiting department strategy on an ongoing basis to remain aligned with the business and industry trends.  This role assures that the value delivered is aligned to maximize synergies and enterprise leverage.

Provide business planning support for the SVP, including facilitation of Technology Services Town Halls, leadership onsite and offsite meetings and managing the schedule for all key business activities across the organization. Plan and develop content for the Town Halls and leadership meetings, ensuring clear sequence in messaging that aligns with the overall strategy.

Handle complex situations and multiple responsibilities simultaneously, mixing long-term projects with the urgency of immediate demands.

 Lead highly confidential information and act as a liaison between the SVP, Technology Services and other organizations, both internal and external.

Create executive level communications, summarizing complex technical projects, spanning Technology and Digital, in preparation for MORs.

Act on the authority of the SVP, Technology Services to oversee projects that typically require cross- functional collaboration and resource allocation. Collaborate with PMO to ensure the team has clear action items, deliverables and milestones are attained. Manage and execute on special projects as needed.

Manages the interaction and accountability with industry partners and vendors regarding thought leadership, industry trends, product directions, and required product enhancements.

Exhibit the skills to collaborate with and achieve actionable results through others, the ability to build strong and sustainable relationships and the capability to interact within all levels of the organization.

Regular reporting to executive management with high visibility and broad impact to the profitability of the MetLife business units.

Essential Business Experience and Technical Skills:

Bachelor’s degree in Business Administration or Computer Science or equivalent; MBA or other advanced degree preferred.

10 years of technology and strategic planning experience preferably within insurance or financial services. 

Knowledge of business operations, planning, budgeting, re-engineering, and performance measures.

Excellent interpersonal, verbal/written communication skills and presentation skills.

Ability to synthesize and distill large amounts of data into concise presentations for leadership.

Experience creating compelling business presentations.

Proven track record of effectively interacting with senior management.

Consulting and technology experience.

Manage multiple projects and deadlines.

Fast learner, ability to navigate the organization to get up to speed quickly on key topics.

Aware of current technology and industry thought leadership and trends and their impact on business.

Ability to operate in a global environment.

Strong quantitative and critical thinking skills.

Leadership Competencies:

Thinks Strategically

– Sets direction aligned to the company’s strategy, applying external and global perspective to meet local and global needs.

Creates Partnerships

– Authentically builds trusted relationships and collaborates across global, diverse and multi-functional teams to successfully drive business objectives.

Drives Results

– Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.

Key Relationships

Reports to the SVP Global Technology Services


MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with more than $500 billion in managed assets as of December 31, 2016. We are ranked #42 on the Fortune 500 list for 2017. In 2017, we were named to the Dow Jones Sustainability Index (DJSI) for the second year in a row. DJSI is a global index to track the leading sustainability-driven companies.

While we have tremendous respect for the past, we are a company firmly focused on the future. To adapt to a changing world, we are undergoing one of the most dramatic transformations in our history to reinvent how we do business so we can thrive in any environment. We are moving away from a traditional product-development model to one driven by customer insights. We are challenging historical norms by humanizing our industry and designing every customer experience to reflect the modern company we’re becoming. Our goal in everything we do is to offer customers truly differentiated value propositions that allow us to establish clear competitive advantages. We pride ourselves on being a trusted partner to our customers as they navigate life’s twists and turns.

At the center of our business strategy is a commitment to One MetLife – collaborating, sharing best practices, and recruiting, developing and retaining the best talent in the industry. We live by our values:  Put Customers First, Be the Best, Make Things Easier, and Succeed Together. They guide how we operate every day. 

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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12 days 6 hours ago

Metropolitan Life Insurance Company - MetLife


Assistant Vice President, Business Planning - Global Technology Services Metropolitan Life Insurance Company - MetLife - Cary, NC, United States


Location: Cary, NC

Company Profile:
MetLife, Inc., through its subsidiaries, provides insurance, annuities, and employee benefit programs in the United States, Japan, Latin America, Asia, Europe, and the Middle East. It operates in six segments: Retail; Group, Voluntary & Worksite Benefits; Corporate Benefit Funding; Latin America; Asia; and Europe, the Middle East and Africa. The company provides variable, universal, term, and whole life products; individual disability income products; personal lines property and casualty insurance, including private passenger automobile, homeowners, and personal excess liability insurance; and variable and fixed annuities for asset accumulation and distribution needs, as well as mutual funds and other securities products. It also offers group insurance products, such as variable, universal, and term life products; dental, group short- and long-term disability, and accidental death and dismemberment coverages; and voluntary and worksite products consisting of personal lines property and casualty insurance, as well as LTC, prepaid legal plans, and critical illness products. In addition, the company provides annuity and investment products comprising guaranteed interest products and other stable value products, income annuities, and separate account contracts for the investment management of defined benefit and defined contribution plan assets; and structured settlements and products to fund postretirement benefits and company-, bank- or trust-owned life insurance, as well as health insurance, group medical, credit insurance, endowment, retirement, and savings products. It serves individuals and corporations, as well as other institutions and their employees. The company sells its products through sales forces, third-party organizations, independent agents, and property and casualty specialists, as well as through career agency, bancassurance, direct marketing, brokerage, and e-commerce channels. MetLife, Inc. was founded in 1863 and is based in New York, New York.