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Toys ''R'' Us, Inc.

Assistant Store Manager Richmond, VA

Toys ''R'' Us, Inc. - Richmond, VA

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Description

Job Summary

Responsible for Front End and Back of House Operations. Provides guidance and direction to store team in the areas of guest satisfaction, associate development, inventory control, human resources, safety, loss prevention and expense control, so that the store may operate as efficiently and profitably as possible.

Accountable for financial results, operational metrics, operational standards, and human resource management for their areas of responsibility. Develops and maintains highly efficient operational systems and processes for the store. Ensures the continued fiscal success of the store, as well as the satisfaction of its guests and associates.

Maintains open lines of communication to ensure a steady flow of information and the timely completion of required initiatives in accordance with Company SOP.

Key Tasks and Responsibilities

Provides training to Department Supervisors and associates on key elements for the Front End and BOH areas as stated on the Routine Action Plan.

Provides continuous feedback to associates by recognizing and rewarding successful performance and addressing performance-related problems.

Administers associate evaluations and wage increases in a timely manner.

Responsible for all accounting/cash accountability procedures. Payroll functions.

Maintenance and accuracy of Sales Improvement System (SIS); Manager Not-on-Floor (NOF) and floor capacity numbers; 100% bay audit completion.

Oversees all store direct receiving.

Supervises all pricing and signing (MDSL) activities throughout the store.

Responsible for total store maintenance, including interior, exterior, equipment and grounds.

Acts as a role model of appropriate loss prevention/risk management behavior and ensures associates are effectively trained in these areas.

Conducts monthly loss prevention and safety assessments, alarm and fire door tests.

Motivates associates, fosters teamwork and champions change when it occurs.

Works with Store Manager and other store management on the development of an integrated store initiative/activity plan.

Supervision and follow-up with other departments in Store Manager's absence


Retail management experience.

Familiar with a variety of the field's concepts, practices, and procedures.

Relies on experience and judgment to plan and accomplish goals.

Leads and directs the work of others.

ToysRUs is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Toys“R”Us recognizes that its team members are its greatest asset and is committed to developing high-performing, highly engaged and diverse talent. The company offers various employment opportunities, ranging from internships to top management positions at the company’s Global Resource Center in Wayne, New Jersey. In addition, job seekers can explore positions at Toys“R”Us and Babies“R”Us stores and distribution centers coast-to-coast.

73 days 14 hours ago

Toys ''R'' Us, Inc.


Assistant Store Manager Richmond, VA Toys ''R'' Us, Inc. - Richmond, VA, United States


Location: Richmond, VA

Company Profile:
Toys“R”Us, Inc. is the world’s leading dedicated toy and baby products retailer, offering a differentiated shopping experience through its family of brands. Merchandise is sold in 872 Toys“R”Us® and Babies“R”Us® stores in the United States and Puerto Rico, and in more than 715 international stores and over 180 licensed stores in 35 countries and jurisdictions. In addition, it exclusively operates the legendary FAO Schwarz® brand and sells extraordinary toys in the brand’s flagship store on Fifth Avenue in New York City. With its strong portfolio of e-commerce sites including,,, and, Toys“R”Us, Inc. provides shoppers with a broad online selection of distinctive toys and baby products. Headquartered in Wayne, NJ, Toys“R”Us, Inc. employs approximately 70,000 employees worldwide. The company is committed to serving its communities as a caring and reputable neighbor through programs dedicated to keeping kids safe and helping them in times of need.