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Gap Inc.

Area Market Manager (DMIT) - Great Plains

Gap Inc. - Saint Louis, MO

Since the beginning, we've been inspired by everything women and girls are capable of, whether they're serious athletes or just getting into fitness.  We create versatile premium performance apparel designed for a life in motion. Challenge fuels us and we are always reaching for the amazing. We're looking for people who find inspiration in the same things we do: the limitless potential of women and girls everywhere. If you share our passion for a healthy, active lifestyle, personal growth, innovative product and creating rewarding experiences - join our community. Athleta is a certified B Corp - put simply we put people and planet right up there with profit and we're committed to using business as a force for good. Alone we are strong, united we thrive. Together, we create the Power of She.The Area Manager is responsible for overseeing an average of four Athleta stores, supporting their General Managers and store teams with achieving sales budget, controllable contributions, visual merchandising standards, people development and serving as a Brand Ambassador to drive brand awareness and build customer loyalty.   The Area Manager exercises independent judgment and discretion in developing and articulating strategies to drive the business. ESSENTIAL DUTIES & RESPONSIBILITIES:Ensures execution of all company programs and initiatives. Achieve results by analyzing store performance, maximizing traffic trends, and holding teams accountable to deliver on KPI and sales performance. Specifically, this includes, removing operation distractions that are not focused on growing the business, being accountable for brand appropriate strategic merchandising to maximize sales, and ensuring community involvement to drive brand awareness and loyalty.  Advises and coaches stores on effective payroll allocation and management of all expense lines. Analyzes, benchmarks, and reacts to business, store operations and human resource metrics to drive results. Uses these metrics to quickly spot trends that could positively or adversely affect store operations and provide solutions that will improve future systems and processes, providing regular feedback and recommendations to Market Directors and Upper Field Support Leaders. Partners with the Market Visual Manager to ensure the stores are visually compelling, meeting the brand's standard for visual presentation and product assortment. Maximizes store team performance through consistent coaching and feedback. Assesses the effectiveness of GMs and store leadership teams, diagnosing performance concerns/opportunities to identify root cause, and offering effective and holistic solutions to build/develop greater organizational capability.   Supports Employee Relations for the Athleta field organization participating in employee investigations and escalated customer situations in partnership with HR and LP, to coach & guide business partners through performance & behavioral issues. Supports shortage action plan in partnership with leadership team to raise awareness, minimize loss and achieve shrink goal. Manages, executes, and provides guidance for all aspects of talent and performance reviews, succession planning, career pathing and retention efforts, identifying key & high potential talent and ensuring effective bench strength within Athleta stores. This includes goal setting, mid- and year-end review processes, merit increases, incentive bonus philosophy and program details, and use of Success Factors. Effectively recruits and hires no-compromise talent. Retains great employees, personally mentoring and building employee confidence through connecting them to resources and provide visibility and recognition. Ensures field employees maintain elevated product knowledge, differentiated service/sales behaviors and a highly engaged leadership model.Partners to embed the Athleta culture in the field. Models Athleta's values, actively bringing our culture to life in meaningful ways.  Demonstrates a deep understanding of (can articulate) brand, customer, industry and competitive landscape. Builds reputation of Athleta in community by providing a successful candidate experience and engaging community partnerships. Drive brand loyalty by leading an outstanding internal and external customer experience.Owns the Employee Value Proposition (EVP). Guides GMs and store leadership to create and cultivate an environment of high employee engagement, identifying and implementing best practices, to ensure we continually live up to our EVP.  These practices include the following: 45-day New Hire check-in process, skip-level conversations, EOS feedback sessions, facilitating EOS action planning.QUALIFICATIONS:Knowledge, skills & abilities:Demonstrates ability to build and maintain strong, business-oriented relationships with leaders at all levels.Possesses a strong character/ethical core - distinctly knows the difference between doing what is right vs. doing the right thingResults driven - Inspires and motivates to exceed goalsSkilled problem-solver - Applies rigorous logic & methods to solve ambiguous problemsEffectively prioritizes and provides focus for self and team. Ability to work and drive for results independently, and multi-task and work in fast paced environment with competing demandsEffective Communicator (verbal and written) - Clearly articulates point-of-view, adapts communication style to audience, listens and asks questions to solicit feedback, and disseminates information effectively.Leads through coaching and motivation. Can build a winning team filled to achieve the same end-goal. Can communicate a compelling vision and manage successes and failings along the journey in a highly collaborative fashion. Possesses a strong visual merchandising sense; knows the power of styling to drive customer satisfaction.Passion for delivering exceptional customer service - everyday.Knowledge of in store systems, policy and procedurePC skills: Microsoft Office-Word, Excel, PowerPoint and / or other software / database skillsExperience:Minimum 5 years retail experienceStrong emphasis/experience in the store operations function and/or customer service industryEducation:Bachelors Degree or equivalent preferredKEY BENEFITS:Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy, and Athleta, and 30% off at Outlet. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five \on the clock\ hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* Employee stock purchase plan.* Employees receive medical, dental, vision and life insurance.* Employees can apply for tuition reimbursement.* Family care programs. Commuter benefits. Pet Discount Program.*For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016. ,

24 days 15 hours ago

Gap Inc.

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Area Market Manager (DMIT) - Great Plains Gap Inc. - Saint Louis, MO, United States

   

Location: Saint Louis, MO

Company Profile:
Doris and Don Fisher opened the first Gap store in 1969. The reason was simple. Don couldn’t find a pair of jeans that fit. They never expected to transform retail. But they did. Guided by humility, compassion and a strong desire to win, the Fishers grew their company thoughtfully. Customers responded. Today, Gap Inc. is a leading international specialty retailer with six brands – Gap, Banana Republic, Old Navy, Piperlime, Athleta and INTERMIX – more than 3,500 stores and almost 134,000 employees. We’re growing globally, and just within the last few years, we opened our first stores in China and Italy. We're expanding online shopping to customers, too. Today, customers in about 90 countries can buy our products. While many things have changed since 1969, the principles on which we were founded have stayed the same: creativity, delivering results, doing what’s right and always thinking of our customers first.