Live chat
Extron Electronics

Applications Engineer - Audio/ Control Systems /Sales

Extron Electronics - Raleigh, NC


APPLICATIONS ENGINEER -SALES
Responsibilities include extensive telephone interface providing technical support, system designs and training to a large established base of professional AV dealers, engineers and installers. New graduates welcomed.

APPLICATIONS ENGINEER - AUDIO PRODUCTS
Responsibilities are focused on the support of Extron's audio products including audio accessories, speakers, amplifiers, and audio DSP processors. This includes providing technical support, internal and external training, product testing, system design and commissioning.

APPLICATION ENGINEER – CONTROL SYSTEMS
This candidate will focus on support issues for shipping products. Working directly with our customer support specialists to reproduce field issues, document them for engineering to take the appropriate corrective action, communicate status updates to the customer support specialists and deliver a solution once a resolution has been determined. Through this working relationship the candidate will be expected to work closely with the product manager to understand any issues that might influence future product development activities.

Job Requirements
APPLICATIONS ENGINEER -SALES
Qualified Candidates will have:

BSEE / BSCE Degree (transcripts required) NEW GRADUATES WELCOME!
Ability to communicate concise and comprehensible presentations to small and large groups
Excellent communication skills (written and verbal)
Strong attention to detail, highly organized, computer literate
Ability to work well in a fast-paced professional office environment
Some travel will be required

APPLICATIONS ENGINEER - AUDIO PRODUCTS
Qualified Candidates will have:

BS degree in EE or ET (transcripts required) or equivalent experience in the audio visual industry.
Extensive knowledge of integrated audio systems.
3 years of experience in commercial audio system design.
Experience troubleshooting audio and DSP products in audio systems..
Excellent communication skills (written and verbal)
Basic knowledge of either live or integrated audio systems
Strong attention to detail, highly organized, computer literate
Ability to work well in a fast-paced professional office environment
Some travel req.

APPLICATION ENGINEER – CONTROL SYSTEMS
Responsibilities:

Develop and maintain relationships with internal customer support specialists

Support identifying long and short term solutions to customer field issues
Identify customer pain points and work with product manager to determine solutions

Tracking of reported issues for the product line

Proactively identify trends early for corrective action
Identify areas of product improvement by understanding how the products are used.

Work with tradeshow department to stage products for public display
Evaluate products and new technologies aligned with the products that are supported

Qualifications:

Product support experience a plus
Audio Visual industry experience a plus
BSEE, BSCE, BSCS (New Graduates Welcome)
Minimum of 2 years Audio Visual industry or product management experience
AMX or Crestron control system design or programming
IT and Networking systems and protocols
Excellent verbal and written, demonstrable communication skills
Strong attention to detail, highly organized, computer literate
Ability to work well in a fast-paced professional office environment

13 days 10 hours ago

Extron Electronics

apply

Applications Engineer - Audio/ Control Systems /Sales Extron Electronics - Raleigh, NC, United States

   

Location: Raleigh, NC

Company Profile:
Extron Electronics, headquartered in Anaheim, Calif., is a leading manufacturer of professional A/V system products including computer-video interfaces, switchers, matrix switchers, distribution amplifiers, video scalers, scan converters, signal processing devices, Ethernet control interfaces, and high resolution cables. Our corporate philosophy is founded on three concepts: Service, Support, and Solutions - S3. By following this standard, Extron has become one of the leading providers of products and training to the professional A/V industry.