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Delta Air Lines, Inc.

Analytics Specialist - Inflight Services Operations Analysis And Performance

Delta Air Lines, Inc. - Atlanta, GA

Atlanta, GA

Summary: The Analytics Specialist - Inflight Services Operations Analysis And Performance is responsible for a variety of reporting and analysis functions. Supports IFS through the production of scheduled, ad hoc, and self-service reporting. Locates and improves upon data sources to develop automated reporting and analysis tools including email reports, scorecards, dashboards, and ad hoc business unit needs. Monitors data capture/coding processes along with requirements needed for improved accuracy and integrity of the underlying data. Consistently demonstrates the ability to convert large amounts of data into meaningful, useful information. Trending, reporting and detailed root cause analysis of performance impacts and development of recommended actions to continuously improve safety, operations, financial, customer service, and people KPIs. Interacts with business leaders through effective communication to plan, develop, and produce actionable products. Practices safety conscious behaviors in all processes and procedures.

Qualifications: Bachelor's degree in Engineering, Computer Science, Information Science, Business/Management, Mathematics/Statistics, Economics or other relevant quantitative field required and 18 months of experience in analysis, information science, data visualization, or other relevant quantitative field OR Master's degree and 1-2 years relevant experience required. Experience with self-service reporting tools strongly desired. Successful candidates will have a strong understanding or experience with most, if not all, of the following: SQL, SAS, Python, R or other database interface tools and languages. Experience building Tableau dashboards is strongly desired. Must perform with a high level of accuracy. Should have excellent interpersonal, oral/written communication and presentation skills. Should be able to contribute to cross-divisional projects, handle multiple assignments simultaneously and work in a time sensitive environment. Strong working knowledge of key analytical tools such as SAS, Aster, and Hyperion Brio preferred. Must be skilled in Microsoft applications (Excel, Access, Word, PowerPoint, etc.). Must be comfortable working in group and individual settings and presenting to leaders.

As an equal opportunity employer, Delta Air Lines recognizes that our strength lies in our people. We are committed to diversity.

6 days 22 hours ago

Delta Air Lines, Inc.

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Analytics Specialist - Inflight Services Operations Analysis And Performance Delta Air Lines, Inc. - Atlanta, GA, United States

   

Location: Atlanta, GA

Company Profile:
What started as a humble, little aerial crop dusting operation called Huff Daland Dusters in 1924 has now grown into one of the world’s largest global airlines, helping more than 160 million travelers get to the places they want to go to each year.