Live chat
CarMax Business Services, LLC

Analyst - Transport Operations

CarMax Business Services, LLC - Ontario, CA

Analyst - Transport Operations




Position Description

The Transport Operations Analyst role coordinates all processes and functions of load planning and freight movement. The analyst will process plan & optimize shipments into loads using Oracle Transportation Manager System (OTM), tender freight to CarMax's Fleet, third party carriers, update Transportation Management System with current shipment information and respond to internal and external customer inquiries. The candidate will communicate effectively with internal and external customers, both written and verbal. The analyst will also provide visibility to management and the customer by tracking, process over-sight, auditing, researching and troubleshooting operational issues or functions. Collaborate with cross functional teams to provide performance feedback on transportation and impact on department P&L to make effective current and future operational decisions.


Analyze supply chain, transportation and distribution network in order to develop recommendations for reducing freight costs, creating material efficiencies, and improving on-time delivery

Review Oracle Transportation Management System (OTM) optimization solution and makes changes as necessary

Partner with development team on system recommendations to enhance operational processes

Manage Oracle Transportation Management System (OTM) per shift to maximize loads

Proactively identify cost savings opportunities for CarMax's Corporate Logistics

Formulate prescriptive methodologies to enhance optimization 90% front and back haul / full loads with CarMax's Fleet

Actively engage with increasing proficiency levels with Core Competency Model

Actively learn all functions of Corporate Logistics

Promote team work, maintain professionalism

Ability to multi-task and prioritize in time sensitive situations in a fast paced environment

Researches to minimize delivery cost and maximize customer satisfaction

Communicate with brokers and Region / Area Managers on service requests and issues

Providing detailed instruction to various personnel via email and phone

Complying with instructions to ensure accuracy

Completing daily logs and trackers

High sense of urgency and exception management tracking shipments to ensure on time delivery is met

Other projects and task as assigned by Manager, Transport Operations

This position will typically work Tuesdays - Saturdays, with some evening hours required.

Position Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's Degree in Computer Science, Business or Supply Chain Management preferred

Two (2) years plus experience working with a Transportation Management System (Oracle, SAP or JDA) preferred

Ability to manage multiple task and prioritize in-time sensitive situations in a fast paced environment

Excellent problem solving and analytical skills

Advanced desktop computer skills including Microsoft Excel and Outlook required

Strong customer focus, ability to develop and maintain professional working relationships with cross-functional teams

Ability to adapt in a dynamic environment , strong organizational skills

Team player with flexibility to service operations across the network as needed

Strong written and verbal communication skills

Must be able to learn and regularly operate various computer system across different platforms

Ability to travel as necessary (20%)

Ability to work nights, weekends and holidays when corporate schedule demands

Complete CarMax's employment application, submit to a background investigation (to include past employment, education, criminal history and drug screening) required.


B.A. / B. S. degree from a four-year university in Logistics, Business or related field preferred.

Two or more years of Logistics management experience, preferably with a public company.

Apply Now

Apply Now


27 days 1 hour ago

CarMax Business Services, LLC


Analyst - Transport Operations CarMax Business Services, LLC - Ontario, CA, United States


Location: Ontario, CA

Company Profile:
CarMax was built on the idea that there had to be a better way to buy a used car. So we set out to change things by making the buying process as easy (and fun!) as possible. Before anything else though, we laid the foundation upon which our car-selling venture would be built: INTEGRITY.