Live chat
JetBlue Airways.

Analyst Continuous Improvement

JetBlue Airways. - Long Island City, NY

Position Summary

The Analyst Continuous Improvement main focus will be to assist with assessing processes, implementing process improvement efficiencies and assessing impact of recommended improvements by utilizing methodologies of Six Sigma and Project Management Professional tools and techniques.

Essential Responsibilities

· Conduct process improvement initiatives with process owners which includes: documenting current process to identify pain points and opportunities, performing supporting data analysis , facilitating the design of the process changes, creating future state processes and supporting implementation of the process change

· Assists with researching and implementing best practices to ensure continuous process improvements across all departments and business units

· Attend and participate in meetings with various business units, taking complete and accurate notes to capture discussion

· Assemble and present assessment results to department and company leadership in conjunction with project team

· Responsible for tracking and communicating the progress of assigned projects including issues, milestones and metric performance

· Communicate well with cross department leadership, sponsors and stakeholders

· Continually and proactively communicate updates on project statuses and issues to CI Team, via regular communications and status reports

· Assist with the identification and prioritization of opportunities where process redesign/improvement can significantly impact efficiency, compliance, quality, profitability, competitive position and customer satisfaction.

· Observing real-time processes and conducting time studies in the field at BlueCities or Other Airlines (OALs)

· Potential need to work flexible hours and be available to respond on short-notice based on operational and/or project needs

· All other duties as assigned

Minimum Experience and Qualifications

· Bachelor’s Degree

· One (1) year of related work experience

· Proficient with the Microsoft Office suite especially strong in Microsoft Excel, Visio and PowerPoint

· Data analysis skills

· Must be a team player and work effectively cross-departmentally

· Show a passion to get the job done

· Excellent organizational and analytical skills

· Must be able to multi-task, prioritize deadlines, and complete assignments accurately and timely.

· Ability to meet project work milestones established by the larger team

· Excellent written and verbal communication skills

· Available for overnight travel (30%)

· Currently in possession of a valid passport or equivalent travel in and out of the United States

· Demonstrates data analysis skills through a work sample using Microsoft Excel and PowerPoint

· Must pass a ten (10) year background check and pre-employment drug test

· Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

· Master’s degree in a related field

· Six Sigma Green Belt training and certification

· Project Management Professional (PMP) certification

· Prior Airline or related industry experience

Crewmember Expectations:

· Regular attendance and punctuality

· Potential need to work flexible hours, inclusive of weekends and irregular shifts and be available to respond on short-notice

· Well-groomed and able to maintain a professional appearance

· When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

· Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun

· Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

· Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))


· Computer/Electronic Tablet and other office equipment

Work Environment:

· Office and Airport environment

· Subject to weather and elevated noise levels within airport

· Ability to stand for an extended period of time

Physical Effort:

· Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently. (Light)

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.

JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

EEO is the Law

EEO is the Law GINA Supplement

8 days 21 hours ago

JetBlue Airways.


Analyst Continuous Improvement JetBlue Airways. - Long Island City, NY, United States


Location: Long Island City, NY

Company Profile:
JetBlue Airways is dedicated to bringing humanity back to air travel. We strive to make every part of your experience as simple and as pleasant as possible. Unfortunately, there are times when things do not go as planned. If you're inconvenienced as a result, we think it is important that you know exactly what you can expect from us. That's why we created our Customer Bill of Rights. These Rights will always be subject to the highest level of safety and security for our customers and crewmembers.