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Hawaiian Holdings, Inc.

Analyst, Maintenance Quality Assurance

Hawaiian Holdings, Inc. - Honolulu, HI

Position Overview

The Quality Assurance Analyst is responsible for the analysis and reporting of all data collected through the Continuing Analysis and Surveillance System (CASS).

Key Responsibilities

Develop metrics for the CASS to identify trends and measure the performance of HAL’s Continuous Airworthiness Maintenance Program (CAMP)

Develop analytical tools/reporting that captures the data needed to measure and report internal/external analysis and trending of hazard events, quality audit(s), investigation(s) and safety data

Utilize available applications/tools to develop ad hoc and/or scheduled compliance reporting for all levels of the maintenance organization

Identify performance indicators and data trends for presentation in periodic dashboards and scheduled meetings

Prepare and present data to Senior Leadership for quarterly CASS meeting

Interface with the Quality Assurance department to identify and prioritize audit areas using risk assessment methods

Monitors development and implementation of corrective action plans that result from Quality Assurance audits

Assists department in conducting internal/external audits in accordance with the Quality Assurance Manual through use of various data collection tools

Performs additional duties as assigned by the Manager – Regulatory Compliance & Quality Assurance


Minimum Requirements

Two to five years aviation experience with a 14 CFR Part 121 carrier. Other relevant experience, such as 14 CFR Part 145 or military, will be considered

Have a thorough understanding of Quality Assurance principles including CASS, auditing process, reviewing/accepting corrective actions, and root cause analysis

Working knowledge of Safety Management Systems; including hazard identification, safety risk assessment, safety mitigation, and safety assurance

Excellent proficiency with Microsoft Suite, TRAX, and Tableau or similar data analysis/visualization tools

Minimum 2 years of statistical and/or analytical experience

Excellent oral/written communication and presentation skills

Ability to multitask and prioritize projects (or assignments)

Ability to make recommendations based on data and analysis

Team player dedicated to the Hawaiian Airlines mission

Must be able to travel occasionally

Preferred Qualifications

FAA Airframe and Powerplant Certificate preferred

2 or 4-year degree in Aviation Management and/or Statistical Analysis preferred

Six Sigma methodology preferred

About Hawaiian Airlines

Hawaiian®, the world’s most punctual airline as reported by OAG, has led all U.S. carriers in on-time performance for each of the past 13 years (2004-2016) as reported by the U.S. Department of Transportation. Consumer surveys by

Condé Nast Traveler


Travel + Leisure

have ranked Hawaiian the highest of all domestic airlines serving Hawai‘i.

Now in its 88th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at

. Follow updates on Twitter about Hawaiian ( @HawaiianAir

) and its special fare offers ( @HawaiianFares

), and become a fan on its Facebook page ( Hawaiian Airlines

). For career postings and updates, follow Hawaiian’s LinkedIn


For media inquiries, please visit Hawaiian Airlines’ online newsroom

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please view Equal Employment Opportunity Posters provided by OFCCP here

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

47 days 21 hours ago

Hawaiian Holdings, Inc.


Analyst, Maintenance Quality Assurance Hawaiian Holdings, Inc. - Honolulu, HI, United States


Location: Honolulu, HI

Company Profile:
Hawaiian Airlines was incorporated on January 30, 1929 under the name Inter-Island Airways Ltd. That year, thousands gathered in Honolulu to witness the departure of Hawaii's first scheduled inter-island flights to Maui and the Big Island of Hawaii. The fleet was comprised of two eight-passenger Sikorsky S-38 amphibian planes; six years later, larger 16-passenger Sikorsky S-43s were added to accommodate increased traffic and newly authorized inter-island airmail service.