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Expeditors International of Washington, Inc.

Air Export Agent

Expeditors International of Washington, Inc. - Sterling, VA

Job Description

Ensure timely and accurate movement of freight and information, while providing an

exceptional customer service within the Air Export Department.

Ensure accurate and timely data entry into our operational system

Track and Trace Air Export Files and reporting

Use Tree View on daily basis

Ensure arrival notices are communicated to overseas and customers

Ensure accurate and timely client and vendors billing.

Interact with our customers in arranging their international shipments, meeting customer

service standards.

Contribute to maintain good relationships with suppliers (Airline carriers, trucking

companies and others involved).

Meet compliance at all times to regulations internal and external in accordance with

government regulations.

Understand department process flow, and looking for best practices to improve operational

efficiency and productivity

Ensure all customers standard operating procedures in place and updated in the DLSOPs

Meet KPI standards in accordance with the Company’s procedures

Overseas communications, timely responses to emails and requests (internal and external)

Escalation of problems to Management when necessary.

Meets company standards of 52 hours training per year per employee.

Complete mandatory training when required

Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

           Knowledge:

Expeditors training and company policies.

Expeditors services, systems and procedures

IATA Certification (preferred)

Skills:

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Pro-active,strong organizational skills.

Good computer skills (Excel, Word).

Fluent in English.

Behaviours:

Adhere to the company’s 10 cultural attributes:

Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity,Pride, Resolute, Sense of Humor, and Visionary.

Job Requirements:

Qualifications

Training Requirements:

Meet company standards of 52 hours training per year, including as needed management/leadership training

Education and Experience:

6 months to 1 year related experience and/or training; or equivalent combination of education and experience

Additional Information

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time 

Health Plan: Medical, Prescription Drug, Dental and Vision

Life and Long Term Disability Insurance 

401(k) Retirement Savings Plan (US only)

Employee Stock Purchase Plan 

Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

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Expeditors International of Washington, Inc.

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Air Export Agent Expeditors International of Washington, Inc. - Sterling, VA, United States

   

Location: Sterling, VA

Company Profile:
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 14,600 trained professionals in a worldwide network of over 250 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions.