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Fiserv, Inc

Advisory Business Process Analyst

Fiserv, Inc - Alpharetta, GA

Advisory Business Process Analyst (Automation) at Fiserv, Inc.

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Advisory Business Process Analyst (Automation)

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Job ID R-******** Date posted 05/05/2018 City Alpharetta State/Region Georgia Country United States

The Advisory Business Process Analyst (Automation) is a key role that provides the foundation required to deliver full and accurate automated solutions.

The role identifies business process for automation, performs a vital requirement gathering function, and is an essential knowledge and communication asset to a Blue Prism team.

What does a great Advisory Business Process Analyst (Automation)do?

- Perform Software opportunity assessments to identify and prioritize business processes that are potential candidates for automation.

- Fully and clearly document business processes to the granular level of detail that is required for software automation program.

- Create, or help the process owner to create, user acceptance test (UAT) documents, identifying all the process scenarios and their expected outcomes.

- Work closely with software developers to understand and assist with the creation of their solution design, ensuring they deliver a solution that meets the business requirements.

- Acting as a central point of knowledge and control for business processes, communicating with the developers, subject matter experts (SMEs) and the business process owners to answer any queries that arise during the development and testing of an automated solution.

Basic qualifications for consideration:

- Minimum 7 years professional experience in IT or a related field

- Strong experience with requirements gathering, to capture business processes.

- Demonstrated experience gathering requirements , to capture business processes using both existing process documentation and process walkthroughs with the staff performing the process.

- Ability to take a strategic, transformational point of view on the position

Additional skills preferred:

- Experience working automation technologies a plus (e.g. Automation Anywhere, Blue Prism, or UiPath

- A Bachelors degree or previous experience of business processes is preferable, to aid a quick understanding of new processes the require evaluation.

- Good inter-personal communication skills, communicating with subject matter experts, business process owners, and the Blue Prism development team to help ensure the automated solution is correct.

- Good written skills with the ability to produce clear, detailed and accurate documentation. Prior experience of using flow diagrams would be beneficial.

- An enquiring mind, the process analyst will be needed to analyze and question existing processes to ensure a full and correct understanding is gained.

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2018 Fiserv, Inc. or its affiliates

FORTUNE and The Worlds Most Admired Companies are registered trademarks of Time Inc. and are used under license. From FORTUNE Magazine, March 17, 2014, March 1, 2015, March 1, 2016, and March 1, 2017 2014, 2015, 2016, and 2017 Time Inc. Used under license. FORTUNE and Time Inc. are not affiliated with, and do not endorse products or services of Fiserv, Inc.

Fiserv in an Equal Opportunity Employer/Disability/Vet. View additional detail.

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Permanent

Job Reference

82a3a5a7ce0714d

Job ID

19878881

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19 days 16 hours ago

Fiserv, Inc

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Advisory Business Process Analyst Fiserv, Inc - Alpharetta, GA, United States

   

Location: Alpharetta, GA

Company Profile:
Fiserv, Inc. (NASDAQ: FISV) is a leading global provider of information management and electronic commerce systems for the financial services industry, providing integrated technology and services that create value and results for our clients. Fiserv drives innovations that transform experiences for more than 14,500 clients worldwide, including banks, credit unions and thrifts, billers, mortgage lenders and leasing companies, brokerage and investment firms and other business clients.