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CVS Caremark.

Advisor, Rx Returns

CVS Caremark. - Woonsocket, RI

Advisor, Rx Returns

Job Description


Advisor, Rx Returns

No. of Positions


Position Summary

The Pharmacy Returns Advisor is an enterprise role that is responsible for effectively optimizing RX inventory to reduce returns of expired product. This includes both manufacturer stock bottles and Return-to-Stock vials. The advisor will perform root-cause analysis and daily/weekly reporting to measure the current Returns volume, initiatives and liability. Due to the scope of analytics and broad connections across the organization, this position will interact with several departments within CVS; specifically, but not limited to Finance, LP, Pharmacy Merchandising, Pharmacy Operations, Long Term Care, and Specialty and Caremark Mail. The Pharmacy Returns Advisor position requires a strong understanding of reverse logistics, forecasting, data mining, statistical analysis, and other supply chain processes.

Job Description:

-Develop and support weekly production reporting jobs, including new ad-hoc reports, utilizing Microsoft Office and Oracle database query tools.

-Create RX Returns/Waste KMI reporting and other benchmarking strategies

-Identify and implement new inventory optimization strategies across entire CVS Health enterprise

-Work with key business owners to perform ad-hoc analyses across multiple geographical or merchandise hierarchies. Provide management with accurate and timely information and recommendations pertaining to daily operational efficiencies.

-Build analytical models to illustrate the impact of proposed enhancements - including modifications to supply chain processes, ordering strategies, inventory productivity initiatives, and operational improvement strategies.

-Develop new reporting and delivery methodologies for gaining better insight and efficiencies.

-Enhance existing analytics toolset and participate in the sourcing of new tools; including defining requirements, development and UAT.

-Supervise clerical contractor colleagues responsible for store compliance outreach

-Manage relationship with external shipping partners

Req ID


Sourcing Requisition




Business Area

CVS Health

Location - State/City

RI - Woonsocket

Job Category

Customer Service, Inventory Management



Preferred Qualifications

-Prior experience with TOAD

-Prior experience with Tableau

-Experience in Retail or Healthcare Industries

-Pharmacy training

-Proven ability to interact effectively with all levels of management

-Highly motivated and a natural problem solver

-Work effectively in a team environment


United States

Job Type (Expected Hours Category)

Full Time

Street Address

1 CVS Drive

Location code


Requisition Template



BA/BS in Accounting, Finance, Statistics or Economics, Supply Chain Management, or equivalent



Clinical Licensure Required


Zip Code


Required Qualifications

-BA/BS in Accounting, Finance, Statistics or Economics, Supply Chain Management, or equivalent

-1 years of experience in supply chain, inventory, financial or statistical analysis

-1 years of experience in developing analytical tools, templates, and financial models

-Extensive knowledge of Microsoft Office applications, including advanced MS Excel and PPT

-Prior database experience preferably utilizing SQL

Business Overview

CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units - MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW


Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Health

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:


Job Reference #:


3 days 23 hours ago

CVS Caremark.

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Location: Woonsocket, RI

Company Profile:
CVS Caremark (NYSE: CVS), headquartered in Woonsocket, RI, is the largest pharmacy health care provider in the United States with integrated offerings across the entire spectrum of pharmacy care. Through our unique suite of assets, we are reinventing pharmacy to offer innovative solutions that help people on their path to better health. We are focused on enhancing access to care, lowering overall health care costs for plan members and payors, and improving health outcomes.