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Alcoa Corporation

Accounts Payable - Customer Care Coordinator

Alcoa Corporation

Accounts Payable - Customer Care Coordinator


United States

Accounts Payable - Customer Care Coordinator

Székesfehérvár, Hungary


Company Description

Alcoa Corporation is a global industry leader in the production of bauxite, alumina and aluminum, enhanced by a strong portfolio of value-added cast and rolled products and substantial energy assets. Alcoa Corporation draws on the innovation culture, customer relationships and strong brand of ParentCo. Previously known as the Aluminum Company of America, ParentCo pioneered the aluminum industry 128 years ago with the discovery of the first commercial process for the affordable production of aluminum. Since the discovery, Alcoa aluminum was used in the Wright brothers’ first flight (1903), ParentCo helped produce the first aluminum-sheathed skyscraper (1952), the first all-aluminum vehicle frame (1994) and the first aluminum beer bottle (2004). Today, Alcoa Corporation extends this heritage of product and process innovation as it strives to continuously redefine world-class operational performance at its locations, while partnering with its customers across its range of global products. We believe that the lightweight capabilities and enhanced performance attributes that aluminum offers across a number of end markets are in increasingly high demand and underpin strong growth prospects for Alcoa Corporation. Alcoa Corporation’s operations encompass all major production processes in the primary aluminum industry value chain, which we believe provides Alcoa Corporation with a strong platform from which to serve our customers in each critical segment.

Job Description

For fulfilling the position Accounts Payable / Customer Care Coordinator, we are looking for colleagues at Alcoa Shared Services Hungary.


Manage resolution of all functional problems during the Req-to-Pay process from requisition to payment, including invoice mismatching problems.

GRNI (goods received not invoiced) reconciliation analysis, problem resolution.

Respond to customer inquiries through phone or e-mail in a timely and effective manner.

Analyze and resolve complex problems and make decisions to meet customers’ requirements.

Preparing monthly reports emphasizing operational/financial performance metrics, historical results and trends.

Act as single point of contact with customers. Providing assistance with the preparation of month & year-end closing.

Build strong partnership with various business partners to achieve high level of customer satisfaction among internal customers.



Fluent English knowledge is required; any additional European language is a plus.

Proactive, analytical, problem solver, and able to multi task. Strong communication skills(both written and verbal). Understand basic accounting principles and logic.

Work experience in Procurement or in similar Finance or SSC area is an advantage.

Good computer skills are required.

University/college degree or secondary education in the field of finance and accounting.

Clear criminal records are required. Request for certificate will be processed by the company.

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10 days 18 hours ago

Alcoa Corporation


Accounts Payable - Customer Care Coordinator Alcoa Corporation - , , United States


Company Profile:
A global leader in lightweight metals engineering and manufacturing, Alcoa innovates multi-material solutions that advance our world. A global leader in lightweight metals engineering and manufacturing, Alcoa innovates multi-material solutions that advance our world.